Italian Speaking Customer Care Advisor in Lisbon w/Relocation Bonus

Elemental Insights; Messina; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is looking for a motivated Italian-speaking Customer Care Advisor to enhance customer experiences in Lisbon. In this dynamic role, you will address inquiries and resolve issues for Italian-speaking clients, ensuring their satisfaction and loyalty. You'll thrive in a supportive team environment that values growth and development, with opportunities for ongoing training and unique experiences abroad. If you're passionate about customer service and eager to make a difference, this is the perfect opportunity for you.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training

Free surfing lessons

Portuguese lessons

Supportive team environment

Competenze

• Fluent in Italian and English, with strong communication and problem-solving skills.
• Ability to multitask in a dynamic work environment.

Mansioni

• Address customer inquiries and resolve issues via email and phone.
• Ensure a seamless and positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: On-site

Relocation Support offered for international candidates*

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing lessons & Portuguese lessons + other benefits.
• Please upload your CV in English.*