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Italian Speaking Customer Care Advisor in Lisbon w/Relocation Bonus

Elemental Insights

Genova

In loco

EUR 25.000 - 45.000

Tempo pieno

30+ giorni fa

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Descrizione del lavoro

An established industry player is looking for a motivated Italian-speaking Customer Care Advisor to join their team in Lisbon. This role is crucial for ensuring a positive experience for customers, where you'll address inquiries and resolve issues efficiently. With a focus on customer satisfaction, you'll thrive in a dynamic environment that values adaptability and communication. The company offers a competitive compensation package, opportunities for career growth, and a supportive team atmosphere. Join this vibrant team and enjoy unique experiences, including free surfing lessons and Portuguese classes, while making a difference in customer care.

Servizi

Competitive compensation package
Career growth opportunities
Supportive team environment
Comprehensive training
Free surfing lessons
Portuguese lessons
Ongoing learning opportunities

Competenze

  • Fluent in Italian and English with strong communication skills.
  • Customer-focused with problem-solving abilities and adaptability.

Mansioni

  • Address customer inquiries and resolve issues via email and phone.
  • Ensure a seamless and positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level
English B2 level
Customer-Centric Attitude
Excellent Communication Skills
Problem-Solving Abilities
Adaptability
Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: On-site

Relocation Support offered for international candidates*

Requirements:
  • Italian C2 level
  • English B2 level
  • Customer-Centric Attitude
  • Excellent Communication Skills
  • Problem-Solving Abilities
  • Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
  • Basic Computer Skills
Why Join Us:
  • Competitive compensation package.
  • Opportunities for career growth and development.
  • A supportive and diverse team environment.
  • Comprehensive training and ongoing learning opportunities.
  • Unique experience of working abroad.
  • Free surfing lessons & Portuguese lessons + other benefits.
  • Please Upload your CV in English*
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