Italian-Speaking CSR (Outbound) – Relocation to Lisbon

AVEC Human Resources Services; Bologna; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Relocation package

Accommodation

Administrative support

Social activities

Health insurance after contract

Job summary

AVEC HR Services is hiring an Italian-speaking Customer Service Representative for outbound support in Lisbon, with relocation package included. You will join an international team, handle inquiries via phone, email and chat, and ensure high-quality customer experiences.

The role requires Italian C2 proficiency, previous customer service experience, and willingness to relocate to Lisbon. Relocation assistance, onboarding, and social activities are provided.

Qualifications

• Italian language proficiency at C2 level (spoken and written).
• Experience in customer service is preferred.
• Willingness to relocate to Lisbon with relocation package provided.

Responsibilities

• Contact customers and provide clear information and support.
• Manage interactions via phone, email or chat.
• Ensure a consistent and high-quality customer experience.

Skills

Italian C2

Customer service

Outbound calls

Job description

AVEC HR Services is hiring an Italian-speaking Customer Service Representative for outbound support in Lisbon, with relocation package included. You will join an international team, handle inquiries via phone, email and chat, and ensure high-quality customer experiences.

The role requires Italian C2 proficiency, previous customer service experience, and willingness to relocate to Lisbon. Relocation assistance, onboarding, and social activities are provided.