Italian-Speaking Automotive Support Specialist - Greece

Mercier Consultancy MD; Italia; Remoto; EUR 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Health insurance

Fully paid training

13th and 14th salaries

Performance bonuses

Descrizione del lavoro

Mercier Consultancy Group is seeking an Italian-speaking Automotive Expert to provide high-level support to Italian customers. The role is remote from Greece, combining automotive tech interest with international service.

You will handle inquiries about modern vehicle features, EVs, and connectivity, collaborate with global teams, and benefit from a fully paid relocation, comprehensive training, and health insurance.

Competenze

• Native or fluent Italian (spoken and written).
• Genuine interest in the automotive industry and vehicle technologies.
• Strong communication skills and a customer-centric mindset.
• Ability to work effectively in a remote environment within Greece.
• Previous experience in technical support or customer service is considered a strong advantage.

Mansioni

• Act as a primary point of contact for automotive inquiries, providing expert assistance to customers in Italy
• Manage technical and product-related questions regarding modern vehicle features, EV technology, and connectivity
• Maintain high levels of customer satisfaction by delivering tailored, professional automotive solutions
• Document all interactions accurately within our CRM to ensure seamless service tracking and improvement
• Collaborate with international teams to stay updated on the latest automotive product launches and service updates
• Ensure all service-level agreements are met while maintaining the premium standards of the automotive brand

Conoscenze

Italian language proficiency

Remote work capability

Descrizione del lavoro

Mercier Consultancy Group is seeking an Italian-speaking Automotive Expert to provide high-level support to Italian customers. The role is remote from Greece, combining automotive tech interest with international service.

You will handle inquiries about modern vehicle features, EVs, and connectivity, collaborate with global teams, and benefit from a fully paid relocation, comprehensive training, and health insurance.