Italian Sales Representative

Cbtalents; Milano; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading tech support firm is seeking an Italian Customer Support & Sales Representative for a remote role. You will assist Italian-speaking clients with inquiries and sales. The ideal candidate is a native Italian speaker fluent in English with experience in customer service and sales. This position offers a gross monthly salary of €1000 with performance bonuses and other benefits. Flexible shift availability is required.

Servizi

Meal allowance

Private health insurance

Paid training

Regular team-building activities

Competenze

• Native-level Italian speaker and fluent in English (B2 level or higher).
• Strong communication skills and empathy with a customer-first mindset.
• Previous experience in customer service is preferred.

Mansioni

• Handle incoming customer requests through phone, email and chat.
• Log details and follow up in internal CRM tools ensuring cases are resolved within SLA.
• Deliver top-quality customer support for post-sales topics like deliveries, warranties and refunds.
• Strive to meet quarterly sales targets while keeping customer satisfaction a priority.

Conoscenze

Sales Experience

Customer Service

Time Management

Fluent in English (B2+)

Descrizione del lavoro

Italian Customer Support & Sales Representative (Remote from Portugal)

Start Date: End of July / Start of August

Are you passionate about technology helping people and making great sales? We're looking for a Customer Service & Sales Representative to support Italian-speaking clients for a leading tech brand. This is your chance to join a remote team where customer satisfaction and smart selling go hand in hand.

As part of our remote team (within mainland Portugal) you’ll assist users via phone, email and chat, providing post-sales support and inbound sales assistance to ensure an outstanding customer journey.

Your Responsibilities

• Handle incoming customer requests through phone, email and chat.
• Log details and follow up in internal CRM tools ensuring cases are resolved within SLA.
• Deliver top-quality customer support for post-sales topics like deliveries, warranties and refunds.
• Assist with inbound sales, recommending suitable products and boosting revenue.
• Strive to meet quarterly sales targets while keeping customer satisfaction a priority.
• Provide timely updates to customers about order status and issue resolution.

Your Profile

• Native-level Italian speaker and fluent in English (B2 level or higher).
• Strong communication skills and empathy with a customer-first mindset.
• Comfortable with digital tools and tech-based products.
• Previous experience in customer service is preferred.
• Flexible availability to work in rotational shifts from Monday to Saturday.
• Sales experience is a plus.

Working Conditions

Schedule: Rotational shifts between 08:00 and 19:00 (Monday to Saturday including bank holidays).

Days Off: Sunday plus one rotational weekday.

Contract: 6-month initial contract (renewable).

Location: Remote within mainland Portugal.

Compensation & Benefits

Gross monthly salary: 1000 (paid in 14 salaries per year).

Performance bonus: 100 month for 12 months.

Daily meal allowance: 7.23 / day.

Monthly transport allowance.

Private health insurance

• Meal allowance & paid training
• Join a fun multicultural team with regular team-building activities

Apply now and take the first step toward an exciting people-centered career in tech!

Key Skills

Sales Experience, B2B Sales, Time Management, Customer Service, Cold Calling, Retail Sales, Territory Management, Upselling, Product Demos, Outside Sales, Medicare, negotiation

Employment Type: Full Time

Experience: years

Vacancy: 1