Italian Customer Support Specialist - Greece Relocation

Next Job Abroad; Italia; In loco; EUR 13.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Flights

Hotel stay

Professional growth opportunities

Bonuses

Health care benefits

Training by certified instructors

Great Place to Work certification

Greek language courses

Descrizione del lavoro

Next Job Abroad in Greece is seeking Italian-speaking Customer Client Support Specialists to join our international team. You’ll assist Italian clients by phone, email and chat, guiding them through our services and ensuring a smooth experience.

A fully paid relocation package is offered to relocate to Greece. You will work closely with colleagues across departments, maintain CRM records, and help resolve issues to boost customer satisfaction.

Competenze

• Fluency in Italian and working English required.
• Experience in customer service or support roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-first mindset.
• Willingness to relocate to Greece and work onsite.

Mansioni

• Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.
• Assist clients in navigating our services and products, ensuring an outstanding user experience.
• Collaborate with other departments to resolve complex issues and improve service delivery.
• Maintain accurate records of customer interactions in our CRM system.
• Identify and elevate any potential issues or trends to management for resolution.
• Contribute to team projects and initiatives aimed at improving customer satisfaction.

Conoscenze

Italian language

English language

Strumenti

CRM software

Support ticketing system

Descrizione del lavoro

Next Job Abroad in Greece is seeking Italian-speaking Customer Client Support Specialists to join our international team. You’ll assist Italian clients by phone, email and chat, guiding them through our services and ensuring a smooth experience.

A fully paid relocation package is offered to relocate to Greece. You will work closely with colleagues across departments, maintain CRM records, and help resolve issues to boost customer satisfaction.