Italian Customer Support Representative Sofia, Bulgaria (Relocation Provided)

Nordicrecruiters; Bardi; On-site; EUR 8,900 - 13,000; Full time

Benefits offered by this job

Relocation package

Performance-based bonuses

Paid training

Private health insurance

Career advancement

Friendly work environment

Job summary

Nordicrecruiters is seeking Italian-speaking Customer Support Representatives to join our international team in Sofia, Bulgaria. You will be the first point of contact for customers of well-known brands, handling inquiries and solving problems with outstanding service.

We offer a relocation package, comprehensive paid training, private health insurance, and clear career advancement opportunities in a friendly, multicultural environment.

Qualifications

• Fluent in Italian (C1 or native) and English.
• Empathetic, patient and customer-focused.
• Willing to live abroad in a multicultural environment.

Responsibilities

• Be the first point of contact for customers of well-known international brands.
• Handle inquiries, resolve problems and provide excellent service.
• Receive full training and ongoing support in a multicultural environment.
• Grow and learn in a friendly, international team.

Skills

Fluent Italian

English communication

Empathetic

Patient

Customer-focused

Job description

re you ready to take your career abroad and experience life in one of Europes most vibrant and affordable capitals? Join our international team in Sofia, Bulgaria, and become part of a global company that values teamwork, development, and cultural diversity. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others and eager to start an exciting new chapter in a growing European hub.

About the Role

As an Italian Customer Support Representative, you will be the first point of contact for customers of well-known international brands. You'll handle inquiries, solve problems, and provide excellent service in every interaction. You'll receive full training and ongoing support in a modern, multicultural environment where growth and learning are encouraged.

What We Offer

• Relocation package flight to Sofia, airport pick-up, and accommodation support to help you settle in easily
• Competitive salary and performance-based bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Career advancement opportunities within an international company
• Friendly and inclusive work environment

Life in Sofia

Sofia is a city full of contrasts and opportunities where history meets innovation and mountain views frame a lively urban lifestyle. Enjoy charming cafés, green parks, and a growing international community. Spend your weekends exploring nearby Vitosha Mountain, relax in mineral springs, or discover Bulgarias rich culture and cuisine. With its affordable cost of living and welcoming atmosphere, Sofia offers the perfect balance between professional growth and quality of life.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English
• Empathetic, patient, and customer-focused
• Excited to live abroad and be part of a multicultural environment