Italian Customer Support Representative Lisbon, (Relocation Support Provided)

Cross Border Talents; Lombardia; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Comprehensive training

Career development

Multicultural office

Job summary

Cross Border Talents is seeking an Italian-speaking Customer Support Representative in Lisbon to be the first point of contact for clients, addressing inquiries and ensuring outstanding service.

You will work in a multicultural team, receive comprehensive training, and benefit from relocation support, private health insurance, and clear career development paths.

Qualifications

• Fluent Italian (C1 or native) and proficient English for client interactions.
• Strong customer focus with the ability to resolve inquiries promptly.
• Willingness to learn and adapt in a multicultural environment.

Responsibilities

• Serve as the first point of contact for clients, addressing inquiries and issues.
• Provide accurate information and solutions to ensure outstanding service.

Skills

Italian (C1/native)

English communication

Customer service mindset

Job description

Are you ready to take your career abroad and experience life under the Portuguese sun? Join our international team in Lisbon, one of Europes most vibrant and fast-growing cities. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others and eager to build a rewarding career in a dynamic, multicultural environment.

About the Role

As an Italian Customer Support Representative, you will be the first point of contact for our clients customers assisting them with inquiries, solving problems, and ensuring they receive outstanding service. Youll work alongside colleagues from all over the world, in a professional yet relaxed atmosphere that values collaboration, personal growth, and positivity.

What We Offer

• Full relocation package: flight to Lisbon, airport pickup, and accommodation support to help you settle in comfortably

• Competitive salary + performance bonuses

• Comprehensive training program no prior experience required

• Private health insurance

• Career development opportunities with internal mobility and progression paths

• Vibrant, modern office with a multicultural team atmosphere

Life in Lisbon

Lisbon offers the perfect mix of professional opportunity and relaxed Mediterranean lifestyle. Imagine finishing work and heading out to enjoy ocean views, charming cobblestone streets, and world-class cuisine. With over 300 days of sunshine a year, Lisbon is a place where you can build your career and truly enjoy life.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English

• Motivated, empathetic, and customer-focused

• Excited about living abroad and learning from a diverse team