Italian Customer Support Representative Lisbon (Relocation Support Provided)

Cross Border Talents; Prato; On-site; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Relocation package

Performance bonuses

Training program

Health insurance

Career progression

Multicultural office

Job summary

Cross Border Talents is seeking Italian-speaking Customer Support Representatives to relocate to Lisbon and join a vibrant, multicultural team. You will handle inquiries, resolve issues, and provide outstanding service as the first point of contact for clients.

No prior experience is required; the role includes a comprehensive training program, a relocation package, and career development opportunities in a dynamic European city.

Qualifications

• Fluent in Italian (C1 or native level) and comfortable communicating in English.
• Motivated, empathetic, and customer-focused.
• Excited about living abroad and learning from a diverse team.

Responsibilities

• Be the first point of contact for clients and assist them with inquiries and problems.
• Ensure outstanding service and quick resolutions for customers.
• Collaborate with a multicultural team to deliver excellent support.

Skills

Italian

English

Customer-focused

Empathy

Job description

Are you ready to take your career abroad and experience life under the Portuguese sun? Join our international team in Lisbon, one of Europes most vibrant and fast-growing cities. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others and eager to build a rewarding career in a dynamic, multicultural environment.

About the Role

As an Italian Customer Support Representative, you will be the first point of contact for our clients customers assisting them with inquiries, solving problems, and ensuring they receive outstanding service. Youll work alongside colleagues from all over the world, in a professional yet relaxed atmosphere that values collaboration, personal growth, and positivity.

What We Offer

• Full relocation package: flight to Lisbon, airport pickup, and accommodation support to help you settle in comfortably

• Competitive salary + performance bonuses

• Comprehensive training program no prior experience required

• Private health insurance

• Career development opportunities with internal mobility and progression paths

• Vibrant, modern office with a multicultural team atmosphere

Life in Lisbon

Lisbon offers the perfect mix of professional opportunity and relaxed Mediterranean lifestyle. Imagine finishing work and heading out to enjoy ocean views, charming cobblestone streets, and world-class cuisine. With over 300 days of sunshine a year, Lisbon is a place where you can build your career and truly enjoy life.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English

• Motivated, empathetic, and customer-focused

• Excited about living abroad and learning from a diverse team