Italian Customer Support - Greece

AMSpace Recruitment Consultancy; Roma; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading recruitment consultancy seeks enthusiastic Customer Support and Technical Support Agents fluent in Italian for a dynamic team in Greece. You'll assist Italian-speaking customers by providing exceptional service, resolving issues, and enhancing customer satisfaction. The role offers competitive salary, relocation assistance, and opportunities for career growth.

Servizi

Competitive salary and monthly bonus

Relocation Assistance: Flight tickets and accommodation provided

Free health insurance with comprehensive coverage

Clear career growth pathways and development opportunities

Flexible relocation options

Competenze

• Fluency in Italian (C2) and English (B2-C1).
• Experience in customer service or technical support preferred.
• Junior candidates with 6 months to 3 years experience are welcome.

Mansioni

• Provide exceptional customer support via email, phone, and chat in Italian.
• Troubleshoot technical issues and offer timely solutions.
• Document customer interactions and manage support tickets.

Conoscenze

Problem-solving

Customer-focused mindset

Excellent communication

Descrizione del lavoro

AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage. With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth. Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more. #StrategicStaffing #InnovativeTalentSolutions #Recruitment

Job Title : Customer Support / Technical Support Agent (Italian Speaking)

Location : Greece

About Us :

At AMSpace Recruitment, we thrive on delivering exceptional customer experiences while fostering employee growth in vibrant locations worldwide. We are seeking enthusiastic Customer Support and Technical Support Agents who are fluent in Italian to join our client's dynamic team in Greece.

Job Overview :

As a Customer Support / Technical Support Agent, you will be the primary point of contact for Italian-speaking customers, providing them with outstanding service and technical assistance. Your expertise will help resolve issues, answer inquiries, and ensure a seamless experience for our users.

Key Responsibilities :

• Provide exceptional customer support via email, phone, and chat in Italian.
• Troubleshoot technical issues and offer timely solutions.
• Assist customers with product inquiries and ensure satisfaction.
• Document customer interactions and manage support tickets effectively.
• Collaborate with internal teams to improve services and address feedback.
• Stay updated on product knowledge and company policies.
• Participate in training sessions and ongoing development programs.

Requirements :

• Language Proficiency : Fluency in Italian (C2 level) and English (B2-C1 level).
• Previous experience in customer service, technical support, or related fields is preferred.
• Junior candidates with 6 months to 3 years of experience are welcome.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work independently and as part of a team.
• Excellent communication skills, both verbal and written.

What We Offer :

• Competitive salary and monthly bonus.
• Relocation Assistance : Flight tickets and accommodation provided, depending on the project.
• Free health insurance with comprehensive coverage.
• Clear career growth pathways and development opportunities.
• A vibrant lifestyle in sunny cities rich in culture and high quality of life.
• Flexible relocation options—move within 1 week or up to 2 months, at your convenience!