Italian Customer Support Agent - Remote Portugal - Relocation

Cbtalents; Napoli; Remoto; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking Italian-Speaking Customer Support Advisors for urgent remote roles with relocation support. The position involves delivering outstanding service, handling various customer interactions, and achieving sales goals while working in a dynamic Sales & Support team. With generous bonuses and health insurance from day one, this role promises both professional growth and a supportive work environment.

Servizi

Relocation package included

Health insurance from Day 1

Paid training and career development

Bonus: up to 225/month

Competenze

• Strong communication and problem-solving skills are essential.
• Tech-savvy and customer-focused required.
• Willingness to work rotational shifts, Mon-Sat.

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics: deliveries, refunds, and warranties.
• Promote tech products and manage sales goals.

Conoscenze

Communication

Problem Solving

Tech-savviness

Strumenti

CRM tools

Descrizione del lavoro

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Italian Customer Support Agent - Remote Portugal - Relocation, Naples

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Client:

Cbtalents

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f464206c6b14

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role
Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who Were Looking For

• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off

Whats on Offer

• Remote position with relocation support (flight + accommodation)
• Bonus: up to 225/month
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development

This is a priority project with limited availability.