Italian Customer Service Representative Relocation Support & Career Growth!

BrightPathcompany; Sicilia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking a Customer Service Representative for the Italian market, based in Lisbon. This full-time role involves providing expert support to clients regarding an innovative medical device, ensuring an excellent customer experience. The position offers comprehensive training, relocation support, and benefits including health insurance and bonuses.

Servizi

Private health insurance

Holiday and Christmas bonuses

Meal allowances

Relocation support with furnished accommodations

Competenze

• Fluent in Italian (C2) and English (B2).
• Experience in customer service is preferred.
• Ability to work in a team and adapt to dynamic situations.

Mansioni

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation and order entries.

Conoscenze

Customer-focused

Technical troubleshooting

Detail-oriented

Descrizione del lavoro

Location:

Lisbon, Portugal (On-Site)

Employment Type:

Full-time

Language Requirements:

Italian C2 and English B2

Job Description

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

1. Providing expert support to Italian-speaking customers via phone and email.
2. Troubleshooting technical issues and offering empathetic, timely solutions.
3. Assisting clients with documentation, order entries, and product shipments.
4. Ensuring an excellent customer experience through professionalism and attention to detail.

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply.

Please upload your CV in English and take the first step toward an exciting career in Portugal—apply now!