Italian Customer Service Representative Relocation Support & Career Growth!

BrightPathcompany; Palermo; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading company in the medical device sector is seeking a Customer Service Representative for the Italian market, based in Lisbon. This full-time role involves providing exceptional support to clients, troubleshooting issues, and ensuring a great customer experience. The position offers comprehensive training, relocation support, and competitive benefits, making it an excellent opportunity for detail-oriented individuals ready to make a difference.

Servizi

Private health insurance

Holiday and Christmas bonuses

Meal allowances

Relocation support

Competenze

• Fluent in Italian (C2) and English (B2)
• Detail-oriented and customer-focused
• Experience in customer service is a plus

Mansioni

• Provide expert support to Italian-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation, order entries, and product shipments.

Conoscenze

Customer Focus

Problem Solving

Communication

Descrizione del lavoro

Location:

Lisbon, Portugal (On-Site)

Employment Type:

Full-time

Language Requirements:

Italian C2 and English B2

We are seeking a Customer Service Representative for the Italian market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

1. Providing expert support to Italian-speaking customers via phone and email.
2. Troubleshooting technical issues and offering empathetic, timely solutions.
3. Assisting clients with documentation, order entries, and product shipments.
4. Ensuring an excellent customer experience through professionalism and attention to detail.

This position is full-time (40 hours per week) with rotating shifts and includes comprehensive training. Benefits include a Portuguese employment contract with holiday and Christmas bonuses, private health insurance, and meal allowances.

Relocation support is provided, including furnished accommodations, utility coverage, and on-the-ground assistance for a smooth transition to Lisbon.

This role is suitable for detail-oriented, customer-focused individuals who enjoy helping others. If you're ready to join a dynamic team and contribute to improving lives, we encourage you to apply.

Please upload your CV in English and take the first step toward an exciting career in Portugal—apply now!