Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Messina; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A multinational customer service provider is seeking an Italian-speaking Customer Service Representative to support clients via phone, email, and chat. The role requires fluency in Italian and English, a customer-focused attitude, and basic computer skills. Benefits include a competitive salary, performance bonuses, and full relocation support. Join us to ensure excellent customer satisfaction while experiencing a new country.

Servizi

Competitive salary

Performance bonuses

Relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Competenze

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate internal departments.

Conoscenze

Communication

Problem-solving

Customer Service

Typing

Basic Math

Computer Skills

Descrizione del lavoro

Locations : Portugal Greece and Bulgaria.

Work Model : On-site

Required Languages : Italian English

About the Role :

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities :

1 . Provide high-quality customer service to Italian-speaking clients via phone email and chat.

2. Assist customers with inquiries regarding products orders services billing and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements :

1. Fluency in Italian and English.

2. Customer-focused with a positive empathetic and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

1. Competitive salary and performance bonuses.

2. Full relocation support for international candidates.

3. Meal and Transport Allowances.

4. Health Insurance.

5. Paid Leave Allowances.

6. Training and professional development opportunities.

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1