Italian Customer Service Representative - Relocate Abroad

Cbtalents; Genova; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A recruitment company is hiring an Italian-speaking Customer Service Representative to relocate and support an international brand abroad. The role involves providing high-quality service to clients via phone, email, and chat, requiring fluency in both Italian and English. A relocation package, competitive salary, and various employee benefits are offered.

Servizi

Competitive monthly salary + 2 extra months

Relocation package

Health coverage

Comprehensive training

Online language courses

Career advancement opportunities

Competenze

• Fluency in Italian and English required.
• Customer-focused with a positive attitude.
• Basic computer literacy and familiarity with CRM systems.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to internal departments.

Conoscenze

Fluency in Italian

Fluency in English

Customer-focused attitude

Communication skills

Problem-solving ability

Descrizione del lavoro

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. LOCATIONS: Bulgaria, Greece or Portugal. Work Model: On-site. Required Languages: Italian + English.

About the Role

We are hiring an Italian-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary + 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.