Italian Customer Service Agents

Cbtalents; Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking motivated individuals for a Customer Service Representative role in Greece. As the first point of contact for global brands, you will handle customer inquiries through various channels. The position offers relocation support, a competitive salary, and opportunities for career development in a multicultural environment.

Servizi

Relocation support

Competitive monthly salary

Performance bonuses

Paid training

Career development opportunities

Health insurance

Competenze

• Fluency in Italian (C1 level or above) required.
• Good level of English (B2 or higher) necessary.
• Previous customer service experience is a plus.

Mansioni

• Respond to customer queries via phone, email, and live chat.
• Troubleshoot basic technical issues or product concerns.
• Maintain customer satisfaction by delivering exceptional service.

Conoscenze

Customer Service

Communication

Problem Solving

Typing

Data Entry

Basic Math

Computer Skills

Descrizione del lavoro

We are looking for motivated and customer-oriented individuals to join our client's international customer service team in Greece. As a Customer Service Representative, you will be the first point of contact for customers of well-known global brands, handling inquiries via phone, email, or chat.

Key Responsibilities :

1. Respond to customer queries in a timely and professional manner via phone, email, and live chat
2. Troubleshoot basic technical issues or product concerns and provide accurate information
3. Escalate complex issues to the appropriate internal teams
4. Maintain customer satisfaction by delivering exceptional service
5. Accurately log all interactions and update customer records

Requirements :

• Fluency in Italian (C1 level or above)
• Good level of English (B2 or higher)
• Excellent communication and problem-solving skills
• Previous customer service experience is a plus but not mandatory
• EU citizenship or eligibility to work in Greece

What’s Offered : Relocation support :

• Flight to Greece, airport pickup, and accommodation assistance
• Competitive monthly salary and performance bonuses
• Paid training and career development opportunities
• Multicultural work environment with modern offices
• Health insurance and other employee benefits
• Opportunities to grow within a global organization

Send us your resume at

BEST OF LUCK

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Details :

• Type: Full Time
• Experience: [Specify years of experience]
• Vacancies: 1