Italian Content Review Specialist & Customer Support | Based in Portugal

Cross Border Talents; Lecce; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global customer experience provider is seeking an Italian Content Review Specialist & Customer Support in Porto or Lisbon. The role involves supporting users through various channels and ensuring content compliance. Ideal candidates are fluent in Italian (C1) and have a good command of English (B2). This full-time position requires flexibility for shifts, including weekends, and relocation support is available.

Servizi

Relocation support

Welcome bonus: 2,000 euros

Competenze

• EU citizenship or valid residence/work permit in Portugal.
• Availability to work on-site in Porto.
• Flexibility to work in rotating shifts, including weekends if needed.

Mansioni

• Respond to inquiries via phone, email, or chat.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Conoscenze

Italian fluency (C1 or higher)

English proficiency (minimum B2)

Strong communication skills

Interpersonal skills

Descrizione del lavoro

Overview

Italian Content Review Specialist & Customer Support | Based in Portugal, Lecce

Client : Cross Border Talents

Location : Job Category : Other

EU work permit required :

Job Reference : bd5b4b25eb5e

Job Views : Posted :

Expiry Date :

Job Description :

URGENT HIRING WELCOME BONUS : 2 ,000 euros (for Italian market, available until July 31st)

Location : Porto or Lisbon, Portugal ( on-site or remote based in Portugal )

Language Requirements : Italian (C1+) + English (B2+)

Contract Type : Full-time, Shifts (including weekends if required)

Relocation Support : Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

• Customer Support : Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information

• Content Moderation : Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What Were Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence / work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal , join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!

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