IT Technician - Vado Ligure

Hemmersbach GmbH & Co. KG; Vado Ligure; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading IT infrastructure service provider in Vado Ligure is seeking an experienced Onsite Technician to provide technical support at an L2 level. The ideal candidate will troubleshoot and resolve hardware and software issues and maintain IT infrastructure for clients. Proficiency in English and fluent Italian are required, along with prior experience in a corporate support role. This position offers opportunities for career development and participation in social initiatives.

Servizi

Buddy program

Internal career development program

Meal voucher

Competenze

• Former professional experience as an L2 support engineer within large corporations.
• Good English and fluent Italian.
• Experience in OS, Apps and H/W installation and troubleshooting.

Mansioni

• Provide technical support onsite to our clients.
• Diagnose, troubleshoot, and resolve hardware and software issues.
• Install, configure, and maintain hardware and software systems.

Conoscenze

Technical support

Troubleshooting

Networking protocols

Fluent Italian

Good English

Descrizione del lavoro

Level 2 Desktop Support to End Users on a professional level.

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities

• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

Minimum Requirements

• Former professional experience as an L2 support engineer within large corporations
• Good English and fluent Italian
• Experience in OS, Apps and H / W installation and troubleshooting depending on project products
• Knowledge of TCP / IP and networking protocols
• Familiar with ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

• Buddy program
• Internal career development program
• Ticket Restaurant (Edenred, Sodexo, UP) / Meal Voucher