IT Technician

Hemmersbach; Trieste/Trst; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading IT services company in Trieste seeks an Onsite IT Technician to provide end-user support and manage IT installations. The ideal candidate has over 2 years of desktop support experience in a large enterprise setting, excellent English and Italian language skills, and is committed to delivering customer satisfaction. The position offers a fixed-term contract with opportunities for permanent employment and various benefits including meal vouchers and internal career development programs.

Servizi

Buddy program

Internal career development program

International job opportunities

Onboarding program

Meal Voucher

Competenze

• 2+ years Level 2 Support at large enterprise companies.
• Ideally background as IT technician (desktop support).
• Experience in software installation and troubleshooting.

Mansioni

• Setting up PC workplaces and providing user support.
• Managing stock and asset management.
• Providing smart hand support for server and network devices.

Conoscenze

Desktop / End-user Support

Ticketing system familiarity

OS, Apps and H/W installation

Creative problem solving

Service-oriented approach

Good English

Good Italian

Descrizione del lavoro

Role

Onsite IT Technician - We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies.

You are directly onsite with our customers and working on incoming tickets of your users:

• Setting up PC workplaces
• Installations, migrations and rollouts
• User administration via Active Directory
• User support with MS Office, Windows and other software issues
• deal with stock / asset management
• provide support on meeting room / conferencing room
• provide smart hand support for Server and network devices
• You are exiting your users with creative solutions and a service-orientated approach.

Location: Trieste (fully onsite)

Employment contract: 1-year fixed-term (with possibility to turn it into permanent)

Requirements

• 2+ years Level 2 Support at large enterprise companies
• Ideally background as IT technician (desktop support)
• Familiar with ticketing system
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Good English and Italian language skills

Benefits

• Buddy program
• Internal career development program
• International job opportunities
• Onboarding program
• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.