IT Technical Supervisor – Lungarno Collection

JR Italy; Firenze; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Una prestigiosa azienda nel settore dell'ospitalità di lusso cerca un IT Technical Supervisor per il suo ufficio a Firenze. Il candidato ideale avrà esperienza nella gestione di server e sistemi di rete, e sarà responsabile dell'implementazione delle politiche di sicurezza IT. Offriamo un ambiente di lavoro stimolante con opportunità di crescita e numerosi vantaggi per il personale.

Servizi

Tariffe esclusive per il personale e gli amici

Sconti SPA e F&B

Programma welfare aziendale

Incentivi annuali

Celebrazioni aziendali

Regali per il compleanno

Accesso gratuito al Museo Ferragamo

Sconti in hotel partner

Canteen (Milano)

Buoni pasto (Firenze)

Competenze

• Minimo 5 anni di esperienza in un ruolo IT simile.
• Buona conoscenza di Windows/Linux e sistemi di rete.
• Capacità nel troubleshooting e attenzione ai dettagli.

Mansioni

• Gestire e monitorare server fisici e virtuali.
• Fornire supporto tecnico per problemi hardware/software.
• Gestire progetti tecnologici in coordinamento con i manager di sito.

Conoscenze

Management dei server fisici e virtuali

Comprensione dei sistemi di rete

Capacità nel supporto tecnico

Proficienza nei sistemi operativi Microsoft

Conoscenza di VMWare

Conoscenza di GDPR e procedure di sicurezza IT

Capacità di gestione progetti

Competenze linguistiche: Italiano e Inglese

Formazione

Certificazioni Microsoft o Oracle (plus)

Strumenti

Oracle Opera

Oracle Simphony Cloud

Navision

Flexkeeping

Canary

Descrizione del lavoro

Social network you want to login/join with:

col-narrow-left

Client:

Hosco.com

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

262780857965399244833710

Job Views:

4

Posted:

07.07.2025

Expiry Date:

21.08.2025

col-wide

Job Description:

Lungarno Collection is pleased to share an exciting opportunity for a talented IT Technical Supervisor to join our Corporate Team, based in Florence. We are looking for professionals who can embody the spirit of an impeccable host, offering excellence through a combination of authenticity and personalized service.

Lungarno Collection is a distinctive presence in the Italian luxury hospitality scene, with prestigious properties in the most sought-after neighbourhoods of Florence, Rome and Milan. Founded in 1995 as the hotel management company of the Ferragamo family, the Lungarno Collection brand stands out for its individuality. Each property draws inspiration from urban culture, history, and style to offer highly personalized experiences marked by elegance, striking design, and attentive service.

The IT Technical Supervisor will be part of the IT Department at the Corporate Office and will report directly to the IT Corporate Director. The role will be responsible for:

·Managing, monitoring, and maintaining physical and virtual servers (Windows/Linux)

·Administering Active Directory, DNS, DHCP, file servers, and email systems

·Managing backup, disaster recovery, and business continuity procedures

·Providing second-level technical support for hardware/software issues

·Overseeing security management and the implementation of policies and updates

·Managing technical documentation and updating the IT inventory

·Supporting migration, upgrade, or new technology implementation projects

·Managing technological projects (budget, timelines) in coordination with site managers, including:

·Maintenance and technology upgrades of the hotel network

·Maintenance and upgrades of Active Directory

·Maintenance and upgrades of local servers and network infrastructure (wired and wireless)

Additionally, the IT Technical Supervisor will:

·Support compliance with PCI, GDPR, and other local legal/financial/regulatory standards

·Verify endpoint patching (security)

·Ensure completion and proper logging of the daily/weekly/monthly IT checklist at each property

·Be available to travel up to 20% of the time

Required Skills:

• Minimum 5 years of experience in a similar IT role, preferably in the hospitality industry
• Good knowledge of physical and virtual servers (Windows/Linux)
• Strong understanding of network systems (wired and wireless) and troubleshooting skills (Meraki, Fortinet, WatchGuard, Ruckus, Aruba)
• Proficient in Microsoft Server operating systems (including Active Directory); experience supporting desktop operating systems (Windows and macOS), mobile apps, O365 suite, and security/antivirus management tools
• Good knowledge of VMWare
• Some experience in development, integration, and troubleshooting of system integrations (flat files, APIs), with focus on security, performance, and error management
• Knowledge of GDPR (hospitality sector experience is a plus) and IT security procedures
• Solid understanding of project management methodologies (Agile, Waterfall)
• Experience in creating business cases is a plus
• Strong team player
• Attention to detail and customer/guest-oriented mindset
• Required languages: Italian and English
• Technical knowledge of hotel systems and operations (Oracle Opera, Oracle Simphony Cloud, Navision, Flexkeeping, Canary) and certifications from Microsoft or Oracle will be considered a plus

It also requires passion, enthusiasm, guest orientation, attitude to smile, desire to grow professionally and elegance not only exterior.

·Staff and Family & Friends Rates: Enjoy exclusive rates at our properties for yourself and special offers for friends and family.

·SPA & F&B Discounts: Special discounts to relax in our SPAs and savor culinary experiences in the company’s restaurants and bars.

·Welfare Program: A company welfare plan designed to enhance your well-being, with exclusive services and benefits.

·Annual Incentives: A quality-based reward program recognizing your contributions and growth within the company.

·Staff Celebrations: Special moments to celebrate together achievements, company anniversaries, and other milestones.

·Birthday Gift: We celebrate your birthday with a small gesture to make your day special.

·Culture & Art: Free access to the Salvatore Ferragamo Museum to explore the heritage of Italian fashion and craftsmanship.

·Travel & Hospitality: Exclusive discounts at Leading Hotels of the World (LHW) and GHA Discovery partner hotels.

·Company Canteen (Milan): Convenient and affordable meals during working hours.

·Meal Vouchers (Florence): Meal vouchers for added flexibility and comfort during lunch breaks.

·Staff Housing (subject to availability): Company accommodation provided based on availability and business needs.

by helplavoro.it