IT Systems Operator - The St. Regis Florence & The Excelsior Florence

The Luxury Collection; Toscana; On-site; EUR 22,000 - 24,000; Full time

Benefits offered by this job

Annual Company Bonus

Job summary

The Luxury Collection in Florence, Italy is seeking an IT Technician to troubleshoot and repair computer hardware and peripherals, and to maintain and upgrade hardware and software. The role is full-time, on-site, with no remote work option, located at Piazza Ognissanti 3, Florence. A high school diploma or GED is required; no related work experience is necessary.

An annual company bonus is offered. Responsibilities include resolving program errors, providing technical guidance, and coordinating

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Provide technical guidance and recommendations to resolve business problems.
• Refer major hardware/software problems or defective products to vendors or technicians for service.
• Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.
• Maintain and upgrade hardware and software, including peripherals and website architecture related to hardware and telecom connectivity.

Education

High school diploma or GED equivalent

Job description

Additional InformationAnnual Company Bonus

Job Number 26140112

Job Category Information Technology

Location Piazza Ognissanti 3, Florence 50123, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: EUR 22.400 - 23.800 Annual Salary

Position Summary

Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.

Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.