IT Support Technician

Haas F1; Maranello; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join a leading motorsport team as an IT Support Technician in Maranello, Italy. This role focuses on delivering top-tier IT services, supporting global users, and improving service quality in a high-pressure environment. If you have a passion for technology and motorsport, this is your chance to turn that passion into a profession.

Servizi

Competitive rewards

Bonuses

Health programs

Competenze

• Minimum 5 years of IT support experience.
• Certifications are advantageous.
• Experience in international environments is a plus.

Mansioni

• Providing 1st to 2nd line support to global users.
• Supporting and troubleshooting IT systems like ServiceNow and Microsoft 365.
• Collaborating with third-party vendors and supporting F1-specific hardware/software.

Conoscenze

Communication

Teamwork

Creativity

IT Systems Understanding

Cybersecurity

Hardware Troubleshooting

Scripting Languages

Endpoint Management

Formazione

BSc in ICT

MIS in ICT

Descrizione del lavoro

2025 marks the tenth season of the MoneyGram Haas F1 Team in the FIA Formula 1 World Championship, a milestone for a team that continues to challenge norms and aim for excellence. As the first American F1 team since 1986, Haas F1 has made a notable debut in 2016 and is now building on its growth and future objectives, including its second-best season to date.

We operate as a close-knit team across three headquarters in Kannapolis (US), Banbury (UK), and Maranello (Italy). Known as the ‘family team,’ we value loyalty, passion, and hard work. Joining us means being involved in various areas of the team, gaining broad visibility, and contributing directly to our success.

We are seeking an IT Support Technician based in Maranello, Italy, reporting to the Global Technology Operations Manager. The role involves supporting and improving our IT Service Delivery to ensure top-tier IT services for our team.

Responsibilities include:

1. Providing 1st to 2nd line support to our global user base, assisting with 3rd line support as needed.
2. Supporting and troubleshooting IT systems such as ServiceNow, Microsoft 365, SharePoint, and Active Directory.
3. Contributing to service improvements, deploying updates, maintaining documentation, managing assets, and supporting hardware/software provisioning.
4. Collaborating with third-party vendors and supporting F1-specific hardware/software.

Required skills and knowledge:

• Reflective and proactive in improving service quality.
• Dependable team player with excellent communication skills in English.
• Ability to work under pressure, think creatively, and adapt quickly.
• Strong understanding of enterprise IT systems, cybersecurity, and hardware troubleshooting.
• Experience with scripting languages, endpoint management, and various operating systems.

Qualifications:

• Minimum 5 years of IT support experience.
• BSc or MIS in ICT or equivalent; certifications are advantageous.
• Experience in international environments is a plus.

Work Environment:

The role requires working in a high-pressure environment, occasional international travel, and flexible hours, including weekends. Physical demands include lifting up to 50 pounds and working with machinery and race car environments.

Our commitment:

We value diversity, inclusion, and the growth of our employees. We offer competitive rewards, bonuses, and health programs. If you are passionate about technology and motorsport, consider joining us to turn your passion into a profession.

Notice:

All employees must undergo security clearance to National Security Vetting standards, supported by the company. Residency requirements apply for security checks, and further details are available on the Civil Aviation Authority NSV website.