IT Support Specialist

BCIC Swiss; Firenze; In loco; EUR 25.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading company in IT services is seeking an IT Support Specialist for a full-time position in Italy. The role involves providing technical support, troubleshooting issues, and maintaining hardware and software systems. Ideal candidates should possess extensive IT knowledge and problem-solving skills, with the ability to work collaboratively in a team-oriented environment.

Competenze

• Extensive knowledge in IT and computers.
• Several years of experience in a related field preferred.
• Valid work permit is mandatory.

Mansioni

• Provide first/second level contact and problem resolution for customer issues.
• Install and troubleshoot various operating systems and Microsoft Office.
• Perform general preventative maintenance tasks.

Conoscenze

Problem Resolution

Customer Support

Troubleshooting

Network Knowledge

Collaboration

Descrizione del lavoro

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Type : Full Time

Skills Description

BCIC Swiss GmBH | Best Connect International Company is looking for a full time on-site IT Support Specialist job in Italy.

Responsibilities

• Provide first / second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010. Cisco Jabber is another authorized desktop application.
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform general preventative maintenance tasks on computers, laptops, and printers.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software.
• Broad experience of IT with basic understanding of networks, servers, audio / visual, smart devices, and telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements

• Must hold a valid work permit.
• Extensive knowledge and understanding of IT and computers.
• Several years of experience in a related field is preferred.

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

Apply here : Salary : Negotiable

Apply Now!

J-18808-Ljbffr