It Specialist

Robert Bosch Group; Unione dei comuni del Sorbara; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in the hydraulic components sector is seeking an IT Specialist for their Nonantola site. The role involves operational management of workstations, technical support, and ensuring compliance with service levels. Ideal candidates will have a degree in Computer Engineering and strong problem-solving skills.

Competenze

• Skilled in Microsoft Office and Windows/iOS operating systems.
• Good knowledge of software distribution tools and solid experience in IT troubleshooting.

Mansioni

• Installation and configuration of base operating systems (Windows).
• Management of second-level IT support tickets.
• Troubleshooting and resolution of issues related to workstations and peripherals.

Conoscenze

Problem Solving

Communication

Formazione

Degree in Computer Engineering

Strumenti

Microsoft Office

MS SCCM

Descrizione del lavoro

Company Description

With its five product lines of compact hydraulicsBosch Rexroth Oil Control SpA, with factories in the province of Modena and Reggio Emilia and over 1,300 employees, has been producing and marketing compact hydraulic components for multiple applications for over 40 years, from aerial platforms to cranes, earth-moving machinery, agricultural machinery, industrial applications.

What characterizesBosch Rexroth Oil Control S.p.A.is the ability to study customized solutions in relation to each specific customer requirement. For this reason, the products of Bosch Rexroth Oil Control S.p.A. they are synonymous with quality and represent a guarantee for the global market.

In industrial hydraulics, Bosch Rexroth is actively shaping the transition from conventional to intelligent and connected hydraulics. This opens up enormous potential for the easy and economical integration of machines and systems into modern industrial environments.

Our R&D department based in Nonantola (MO) is a center of global competence for Compact Hydraulic products

Job Description

What will you take care of?

Our CI department is looking for a skilled and motivated IT Specialist to join the team at our Nonantola (MO) site. The selected candidate will be responsible for the operational management of workstations, second-level technical support, and end-user assistance, ensuring compliance with company SLAs and contributing to the continuous improvement of IT services.

Key Responsibilities

Installation and configuration of base operating systems (Windows).

Installation and configuration ofdevices (iOS & Android).

Configuration and management of workstations.

Configuration and management of peripherals (printers, scanners, barcode readers).

Management and tracking of company IT assets using dedicated applications.

Troubleshooting and resolution of issues related to workstations and peripherals.

Management of second-level IT support tickets.

Monitoring and maintenance of company SLAs for ticket resolution.

Implementation of preventive actions to ensure service continuity and compliance with minimum service levels.

Qualifications

Education:You have a Degree in Computer Engineering or a higher education diploma in Information Technology.

Experience and know-how: You are skilled in Microsoft Office and Windows/iOS operating systems. You have a good knowledge of software distribution tools (especially MS SCCM) and a solid experience in IT troubleshooting.

️ Languages:You have a good level of English (min B2) and are fluent in Italian.

???????????????? Soft Skills: You have strong problem-solving skills and an excellent communication and interpersonal skills with end users. You are team-oriented with a strong focus on results.

Additional Information

If you feel confident in the position don't hesitate to apply

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class

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