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A leading company is seeking to hire a customer service representative to deliver outstanding service to customers. The role involves understanding customer needs, effectively presenting products and services, and working as a part of a team. Candidates should demonstrate knowledge of Apple products and be ready to work flexible schedules including nights and weekends.
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Description
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.Maintain accuracy and follow guidance.Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.
Minimum Qualifications
Preferred Qualifications
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