IT Scrum Master

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Job Purpose

MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises – the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027.

As an IT Scrum Master, your primary role is to lead and manage technology projects, ensuring the successful execution of Agile Release Trains (ARTs) within a Scaled Agile Framework (SAFe). You will play a pivotal role in driving delivery execution, orchestrating cross-functional teams, and fostering a culture of continuous improvement to deliver high-quality solutions and products in a dynamic and collaborative environment.

Key Accountabilities

• Collaborates with Product Owners and development teams to transform requirements into efficient system solutions, ensuring quality, timeliness, and cost-effectiveness. Reporting to IT business unit leadership, driving end-to-end delivery, facilitating Agile processes, keeping the team focused on delivering high-value solutions to internal and external clients.
• Leads Scrum and SAFe ceremonies, supporting the team and PO during PI Planning events to align with ART objectives. Collaborates with Release Train Engineers (RTEs) to ensure alignment across teams and ARTs.
• Define project scopes and objectives in collaboration with stakeholders, ensuring alignment with business goals, technical feasibility, and capacity allocation.
• Proactively identify risks and issues throughout the project lifecycle, develop effective mitigation strategies, and implement measures to minimize impact on deliverables.
• Conduct code quality assessments and provide actionable recommendations to the technical team.

Qualifications

• Fluent in English (spoken and written).
• Degree in Computer Science or Engineering.
• Minimum of 5 years of experience in a consultant company or a large organization, demonstrating a track record of successful agile initiatives as scrum master, project management and technical leadership.
• Proven experience in software design and development using Java, J2EE, and Open-source java stacks and dev ecosystems.
• Proven experience in Flights topics (i.e. Amadeus and Travelport API Integration) or Revenue and Sales topics (i.e. Pricing, inventory management, promo managements and etc.) or Robotic Process Automation (UiPath Platform knowledge is a plus).
• Excellent knowledge of Relational Databases, SQL and ORM technologies and NoSQL Databases.
• Proven expertise in guiding teams with AGILE methodologies and mastery of AGILE principles and practices (SCRUM, KANBAN and SAFe certifications are a plus).
• Knowledge in integration layers and in DEVOPS Tools (GITLAB, NEXUS, SONAR).
• Strong communication, teamwork and interpersonal relationship skills.

VISA Requirements

Right to work in Italy.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!