IT PROJECT MANAGER RETAIL | PM INNOVATION | PRODUCT INFORMATION MANAGEMENT

Techyon S.r.l.; Lombardia; Ibrido; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading recruitment firm is seeking an experienced IT Project Manager for Retail in Verano Brianza, Italy. The role focuses on leading cross-functional initiatives to transform the in-store customer experience through innovative technologies. Ideal candidates will have over 10 years of experience in IT project management within the retail sector, a strong analytical mindset, and fluency in Italian and English. Smart-working options are available.

Servizi

Smart-working available

Competenze

• Minimum 10 years of experience in IT Project Management and Business Analysis within the Retail sector.
• Proven track record of delivering complex, high-impact projects.
• Fluent in Italian and English, both written and spoken.

Mansioni

• Lead and coordinate cross-functional initiatives to enhance in-store customer experience.
• Oversee all project phases, ensuring timely delivery and budget compliance.
• Drive innovation and identify opportunities for process improvement.

Conoscenze

IT Project Management

Business Analysis

Stakeholder Management

Analytical Mindset

Communication Skills

Project Delivery

Retail Innovation

Formazione

Bachelor or Master’s degree in IT, Management, Business, or related field

Strumenti

PMP

PMI

Prince2

Agile

Scrum

Descrizione del lavoro

Overview

Techyon is the leading Head Hunter in the search and selection of senior professionals and managers in the Information Technology field.

About the Company: fora multinational market leader in the consumer electronics, our Recruitment Engineer are looking for a IT Project Manager Retail.

Responsibilities

• As a Project Manager & Business Analyst – Retail Innovation, you will lead and coordinate cross-functional initiatives aimed at transforming the in-store customer experience, with a particular focus on self-service checkout, payment on the floor, smart retail technologies, and the “Future Store.”
• You will oversee all project phases, from ideation to execution, ensuring timely delivery, budget compliance, and achievement of strategic business objectives;
• Your role will be pivotal in driving innovation, identifying opportunities for process improvement, and delivering tangible value to our retail operations;
• Lead large-scale, innovative projects in the retail environment, including the deployment of self-checkout solutions, payment on the floor evolutions, digital store transformations, and implementation of next-generation technologies;
• Partner with internal stakeholders (IT, Operations, Store Managers);
• External vendors and implementation partners governance to define project goals, deliverables, and success criteria;
• Develop comprehensive project charters, integrated project and resource plans, and risk management strategies tailored to retail innovation initiatives;
• Facilitate key project meetings (Kick Off, Status Updates, Steering Committees), ensuring alignment and timely decision-making;
• Analyze existing store processes and customer journeys to uncover improvement opportunities, driving requirements gathering for new in-store technologies;
• Collaborate closely with business stakeholders, UX/UI designers, and technology teams to define and validate innovative solutions;
• Ensure that project deliverables meet business requirements and enhance the customer experience;
• Coordinate and oversee user acceptance testing, pilot phases, and successful roll-outs of new retail technologies.

Must Have / Qualifications

• Minimum 10 years of experience in IT Project Management and Business Analysis within the Retail sector, preferably with exposure to in-store technology projects;
• Bachelor or Master’s degree in IT, Management, Business, or related field;
• Proven track record of delivering complex, high-impact projects focused on retail innovation, such as self-checkout, store automation, digital transformation, or omnichannel customer experience;
• Strong analytical mindset with the ability to translate business needs into technology requirements and actionable roadmaps;
• Excellent stakeholder management, communication, and presentation skills, with the ability to influence and align diverse teams;
• Experience in business process mapping, requirements analysis, and documentation of functional specifications for retail solutions;
• Pragmatic, results-oriented, and comfortable working in fast-paced environments with tight deadlines;
• Fluent in Italian and English, both written and spoken;
• PMP/PMI/Prince2 and Agile/Scrum certifications are considered a plus;
• Passionate about retail innovation, emerging technologies, and the future of physical stores

Location: Verano Brianza (MB).

Further information: Smart-working available.