IT Product Manager – Property Management Systems

Costa Crociere S.p.A.; Genova; Ibrido; EUR 50.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily meal vouchers

Exclusive discounts

Wellbeing platform access

Free medical insurance

Family welfare benefits

Gifts and cruise discounts

Amazon Hub Lockers

Loyalty program and community events

Descrizione del lavoro

Costa Crociere S.p.A. in Genoa seeks an IT Product Manager for the Property Management System (PMS) to own and govern the onboard PMS, impacting daily ship operations and guest experience.

You will bridge business and technology with a product owner mindset, coordinating cross-functional teams, vendors, and testing activities in an international, mission-critical environment. The role requires hands-on onboarding and strong English communication.

Competenze

• Solid experience in IT Product Management or Senior IT Project Management, ideally on complex, mission‑critical systems.
• Bridge between business and technology, with a strong Business Analysis / Product Owner mindset.
• Experience managing vendors and distributed delivery teams, ensuring accountability and execution excellence.
• Strong understanding of application lifecycle, functional testing, and UAT, with hands‑on involvement in solution validation.
• Fluent English in a international, complex environment.
• Availability to spend time onboard for analysis, validation, and operational support activities.
• Experience with PMS, hospitality or onboard systems is a strong plus.

Mansioni

• End‑to‑end Product Ownership of the Onboard PMS, ensuring a clear product vision and coherent requirements across releases.
• Translate complex business needs into clear, structured, and implementable functional specifications with demand and onboard teams.
• Delivery governance and ecosystem coordination across internal IT teams, software factories, and external vendors to secure quality and timelines.

Conoscenze

IT Product Management

Stakeholder management

Vendor management

Business Analysis

UAT testing

Strumenti

Property Management System (PMS)

Descrizione del lavoro

Job Description

Join us in Genoa as IT Product Manager – Property Management Systems and take end‑to‑end ownership of one of the most critical IT products in our onboard ecosystem.

In this role, you will shape, evolve, and govern the Property Management System (PMS) that supports daily ship operations and directly impacts guest experience, operational efficiency, and business continuity across our fleet.

Live your ambition. Lead with impact

You will operate at the intersection of business, demand, and delivery, combining strategic product thinking with strong execution rigor, in a complex, international, mission‑critical environment.

What you will make happen:

• End‑to‑end Product Ownership of the Onboard PMS You will act as functional owner of the PMS, ensuring a clear product vision, alignment with business priorities, and overall coherence across requirements, solutions, and releases.
• Business Needs to Scalable Solutions You will work closely with demand, onboard teams, and corporate stakeholders to deeply understand operational processes and translate complex business needs into clear, structured, and implementable functional specifications.
• Delivery Governance & Ecosystem Coordination You will steer initiatives across the full delivery lifecycle—from requirement definition to release—coordinating internal IT teams, software factories, and external vendors, while securing quality, timelines, and outcomes in a multi‑stakeholder environment.

What Makes You Unique

• Solid experience in IT Product Management or Senior IT Project Management, ideally on complex, mission‑critical systems.
• Proven ability to operate as a bridge between business and technology, with a strong Business Analysis / Product Owner mindset.
• Experience managing vendors and distributed delivery teams, ensuring accountability and execution excellence.
• Strong understanding of application lifecycle, functional testing, and UAT, with hands‑on involvement in solution validation.
• Confidence working in international, complex operational environments, with fluent English.
• Availability to spend time onboard for analysis, validation, and operational support activities.
• Experience with PMS, hospitality or onboard systems is a strong plus.

What We Offer

At Costa, we make your onboarding experience smooth and welcoming, with flexible smart working policy.

Benefits That Matter

• daily meal vouchers
• exclusive discounts
• access to our Wellbeing@Costa platform for sports, travel, and cultural perks
• free medical insurance
• additional welfare benefits for you and your family
• special gifts
• discounts on cruises and onboard services
• Amazon Hub Lockers in our offices
• our loyalty program and community events make Costa not just a workplace but a place to belong

Growth & Engagement

We invest in your development through tailored learning programs, volunteering opportunities, and wellbeing initiatives.

Your employment:

• Open-term, full-time, hybrid.
• CCNL: "Contratto Unico dell'Industria armatoriale - Sezione 15 per il personale di Terra".
• Salary Range: 50.000- 60.000€ based on skills and professional experience.

Who We Are

Our community is a diverse, global network, where collaboration and cultural exchange thrive. We strive to bring happiness and create unforgettable experiences for our guests.

Costa, an Italian cruise company, is part of the Carnival Corporation & plc Group, the world's largest cruise operator. For over 75 years, we've sailed the seas, offering unique experiences on board and ashore.

United by passion, we drive success and empower individuals to pursue their ambitions. Whether on board or ashore, we infuse energy, creativity, and adventure into everything we do.

Start your journey with us: Learn more about the selection process and your potential future at Costa by visiting https://career.costacrociere.it/shoreside/#journey

Onboard your journey with us and explore your potential.