IT Process Analyst

UNOX S.p.A.; Cadoneghe; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading machinery manufacturing firm is looking for an IT Process Analyst to join their IT team in Cadoneghe, Italy. The ideal candidate will help sustain and improve value delivery processes using the Salesforce ecosystem. Responsibilities include mapping information flows, analyzing requirements, and integrating systems. The position offers flexible hours, remote work, and various benefits, making it suitable for entry-level candidates.

Servizi

Flexible Working Hours

Remote Working

Work-Life balance initiatives

Paid time off & overtime

Company canteen

Health insurance & welfare programs

Pension & retirement plans

Career growth & training programs

Diversity & inclusion policies

Competenze

• Degree in Engineering, Computer Science, Mathematics, or Statistics.
• Basic knowledge of REST principles.
• 1+ years experience on Salesforce is a plus.

Mansioni

• Sustain and improve value delivery processes.
• Leverage the Salesforce ecosystem across various departments.
• Map, improve, and measure information flows.

Conoscenze

Salesforce experience

REST principles

Lean/agile techniques

Formazione

Degree in Engineering, Computer Science, Mathematics or Statistics

Strumenti

Salesforce

SAP ERP

Descrizione del lavoro

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the eighth year in a row, is looking for an IT Process Analyst to join the Information Technology Team at the Cadoneghe (PD) site.

Responsibilities

• Process Analysts play a central role in the IT team at Unox: their aim is to sustain and continuously improve the value delivery processes, enabling effective data driven decisions and efficient workplaces;
• In particular, we are looking for a talented individual who will leverage the Salesforce ecosystem and technologies within Sales, Service, HR and Marketing processes, acting as a Digital KPO to streamline the information flow and eliminate non-value added activities, combining technical skills with lean/agile principles and techniques;
• Map, improve and measure information flows across Sales, Service, HR and Marketing processes;
• Define and design the requirements with the stakeholders;
• As project owner, estimate the resources required and set the proper milestones and deadlines;
• Development, testing and fixing of configurations on the Salesforce platform, ensuring no adverse impacts when deploying to production;
• Build scripts and integrations to allow interaction with other systems (e.g. SAP ERP);
• Helpdesk and support the end users;
• Standardize and share knowledge, procedures and best practices among the IT team.

Requirements

• Degree in Engineering, Computer science, Mathematics or statistic;
• Basic knowledge of REST principles;
• 1+ years of experience/certifications on Salesforce are a plus (we currently use Sales and Service Cloud, Field Service, Marketing Cloud).

What Unox offers

• Flexible Working Hours
• Remote Working
• Work-Life balance initiatives
• Paid time off & overtime
• Company canteen
• Personal and family welfare
• Health insurance & welfare programs
• Pension & retirement plans
• Mentorship & coaching
• Career growth & training programs
• Diversity & inclusion policies
• Team building activities

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Machinery Manufacturing

Location: Cadoneghe, Veneto, Italy