IT-Operations Expert

Apple Inc.; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking dedicated individuals to join their retail team. In this role, you will be responsible for managing inventory processes, ensuring accuracy, and contributing to a positive customer experience. Your ability to lift and carry products, along with your retail experience, will be key in supporting both customers and team members. This position offers a dynamic work environment where teamwork and problem-solving are essential. If you're detail-oriented and thrive in fast-paced settings, this opportunity could be perfect for you.

Competenze

• Experience in retail or sales is essential.
• Detail-oriented and organized with the ability to work independently.

Mansioni

• Complete inventory tasks and mentor team members.
• Support customer experience and operations specialists.

Conoscenze

Customer Service

Retail Experience

Problem Solving

Communication Skills

Teamwork

Descrizione del lavoro

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Description

Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.Support Operations Specialists by sharing knowledge about the Retail Inventory processes.Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.Perform other tasks as needed, including but not limited to supporting customer-facing activities.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and near the store.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self-starter who is detail-oriented, organized, and can work without close supervision.
• Prioritize workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Demonstrate effective problem solving, analytical, and communication skills.