IT-Operations Expert

Apple Inc.; Firenze; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Une entreprise de technologie renommée recherche un membre de l'équipe pour gérer l'inventaire et améliorer l'expérience client dans un environnement de vente au détail dynamique. Le candidat idéal aura une expérience en vente, un sens du détail et sera capable de travailler efficacement en équipe. Ce poste nécessitera de travailler selon des horaires flexibles, y compris les nuits et les week-ends.

Competenze

• Expérience en vente ou dans un travail similaire.
• Capacité à soulever et transport des produits.

Mansioni

• Gérer les tâches de réception, comptage et expédition d'inventaire.
• Promouvoir la compréhension des performances d'inventaire parmi les membres de l'équipe.
• Soutenir les opérations en partageant des connaissances sur les processus d'inventaire.

Conoscenze

Service client

Résolution de problèmes

Communication

Travail d'équipe

Organisation

Détails orientés

Descrizione del lavoro

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Description

Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.Support Operations Specialists by sharing knowledge about the Retail Inventory processes.Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.Perform other tasks as needed, including but not limited to supporting customer-facing activities.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should :
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and near the store.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self-starter who is detail-oriented, organized, and can work without close supervision.
• Prioritize workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Demonstrate effective problem solving, analytical, and communication skills.

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