IT Onsite Technician

Hemmersbach; Vado Ligure; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

Join an established industry player as an Onsite Technician, where your expertise in troubleshooting and resolving IT issues will make a significant impact. This role involves providing technical support directly to clients, ensuring their hardware and software systems run smoothly. Collaborate with a dedicated team and participate in exciting project rollouts while enjoying a supportive work environment that values your professional growth. With opportunities for internal development and international exposure, this position is perfect for those looking to advance their careers in a socially responsible company that prioritizes making a positive difference in the world.

Servizi

Buddy Program

Internal Career Development Program

International Job Opportunities

Onboarding Program

Meal Voucher

Competenze

• Experience as an L2 support engineer in large corporations.
• Fluent in English and Italian, with strong communication skills.

Mansioni

• Provide onsite technical support to clients.
• Diagnose and resolve hardware and software issues.
• Maintain accurate records of repairs and inventory.

Conoscenze

L2 Support

Hardware Troubleshooting

Software Troubleshooting

Networking Protocols (TCP/IP)

Ticketing System

Communication Skills

OS Installation

Application Installation

Descrizione del lavoro

Role:

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

Location: Vado Ligure (Savona)

Requirements:

• Former professional experience as an L2 support engineer within large corporations
• Communicate effectively with clients, team members, and management
• Good English and fluent Italian
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Knowledge of TCP/IP and networking protocols
• Familiar with ticketing system

Benefits:

• Buddy program
• Internal career development program
• International job opportunities
• Onboarding program
• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

Be part of Us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.