IT Observability Lead

E.M.M. S.R.L.; Giugliano in Campania; Ibrido; EUR 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

A leading company in digital innovation in Campania is seeking an IT Observability Lead to enhance operational efficiency through observability solutions. Candidates should have extensive experience in observability tools and strong analytical skills, and will work in a dynamic hybrid environment alongside prestigious international clients.

Servizi

Permanent Contract

Health insurance

Training / certification programs

Ticket Restaurant

Dynamic and multicultural environment

Competenze

• 5-8 years of experience in IT observability or related technical roles.
• Proficiency in at least one programming language like Python or Java.
• Relevant certifications in observability platforms or technologies.

Mansioni

• Collaborate with the Observability Manager and stakeholders to implement observability solutions.
• Analyze observability data to identify trends and performance issues.
• Work with operations teams to determine root causes and propose improvements.

Conoscenze

Analytical skills

Communication

Problem-solving

Formazione

Master's degree in Computer Science or Engineering

Strumenti

Dynatrace

Splunk

Elastic Stack

Descrizione del lavoro

EMM is a dynamic and rapidly growing company in the digital innovation sector, establishing itself in the ICT market. We provide services in system integration, data management, virtualization, tailored software development and cloud solution implementation.

We specialize in leveraging cutting-edge technologies such as artificial intelligence, IoT, blockchain, and augmented reality.

Our primary goal is to help clients enhance their operational efficiency, optimize workflows, and achieve tangible results through the adoption of next-generation technological solutions.

We are proud to be one of the leading companies in digital innovation in Campania and aim to further expand our presence in the ICT market by offering increasingly advanced and tailored solutions to meet our clients' specific needs.

EMM is looking for a :

IT Observability Lead

Main Activities :

• Execution Support : Collaborate with the Observability Manager and stakeholders across IT, Digital, and business areas to implement observability solutions aligned with architecture and operational needs.
• Tool Configuration : Support setup, tuning, and maintenance of observability platforms (e.g. Dynatrace, Splunk, Elastic Stack) to enable effective usage by IT operations and engineering teams.
• Monitoring Frameworks : Develop and maintain monitoring frameworks with defined KPIs, baselines, and alert thresholds to enable early anomaly detection and structured incident response.
• Telemetry Analysis : Analyze observability data to identify trends, performance issues, and user experience metrics. Produce reports to support service improvement and operational planning.
• Root Cause Analysis : Work with operations and incident teams to examine system behavior, identify root causes, and propose improvements based on telemetry data.
• Cross-Functional Contribution : Provide observability input to initiatives such as automation, operational readiness assessments, post-incident reviews, and digital transformation projects.
• 5–8 years of experience in IT observability or related technical roles.
• Master's degree in Computer Science, Engineering, or equivalent field.
• Practical experience with observability tools such as Dynatrace, Splunk, and Elastic Search.
• Proficiency in at least one programming language (e.g. Python, Java) to support tool customization and data handling.
• Familiarity with scripting languages (e.g. PowerShell) and exposure to automation frameworks or DevOps pipelines.
• Relevant certifications in observability platforms or technologies.
• Fluent in English, both written and spoken; additional languages are a plus.
• Right to work in Italy.

Soft Skills

• Strong analytical skills and ability to interpret complex telemetry data.
• Clear and structured communication across technical and non-technical teams.
• Self-motivated, organized, and able to manage tasks with minimal supervision.
• Comfortable working cross-functionally in a dynamic, distributed environment.
• Problem-solving mindset with a focus on root cause identification and continuous improvement.

Working mode : Hybrid (3+2)

What We Offer :

• Permanent Contract (according to the Italian national collective labor agreement - CCNL metalmeccanico)
• Dynamic and multicultural environment
• Involvment in projects with prestigious international companies
• Training / certification programs to enhance professional skills
• Health insurance
• Ticket Restaurant

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