IT Manager

Mandarin Oriental Hotel Group Limited; Pavia; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Milan is seeking an IT Manager to oversee the hotel's IT functions and support operations. This role involves managing IT requests, assisting guests with technical issues, and ensuring seamless services. Candidates should have prior experience in luxury hospitality, be fluent in English and Italian, and possess problem-solving skills.

Servizi

Learning & Development Programs

Competitive salary and benefits

Meals available at Employee Restaurant

Complimentary dry cleaning for uniforms

Health and wellness programmes

Competenze

• Fluent in English and Italian.
• Previous experience in luxury hotels.
• Computer system training highly preferred.

Mansioni

• Manage daily IT needs and requests.
• Assist hotel guests with all IT issues.
• Ensure all hotel guest room equipment is operational.

Conoscenze

Problem-solving skills

Fluent in English

Fluent in Italian

Formazione

College education or equivalent

Strumenti

Computer systems

Descrizione del lavoro

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. The hotel features a fine-dining restaurant, Seta, and a bar-bistro, Mandarin Garden + Bistrot, offering an eclectic choice of contemporary cuisine and cocktails in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings with an indoor swimming pool and six private treatment rooms. Additionally, the hotel has two versatile function rooms.

About the job

Based at Mandarin Oriental, Milan within the IT Department, the IT Manager is responsible for supporting the hotel’s IT needs. The IT Manager reports to the Director of IT.

As IT Manager, your responsibilities include :

• Managing daily IT needs and requests
• Assisting hotel guests with all IT issues
• Managing the hotel’s guest laptops and printers
• Ensuring all hotel guest room equipment is in working order and presentable
• Setting up IT needs for conferences and meetings upon request
• Assisting staff with day-to-day IT issues
• Proactively preventing IT issues before they occur

We expect from you :

• Fluent in English and Italian
• Previous experience in luxury hotels
• Computer system training
• College education or equivalent highly preferred
• Problem-solving skills

Our commitment to you

• Learning & Development : Your success is our success. We craft unique learning and development programmes to support your growth at every stage of your career.
• MOstay : When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and attractive rates for you and your loved ones.
• Health & Colleague Wellness : Finding the right work-life balance is important. Your wellbeing matters. We offer various health benefits and wellness programmes globally.
• Competitive salary, wages, and comprehensive benefits
• Meals available at our Employee Restaurant
• Complimentary dry cleaning for employee uniforms

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