IT Implementation Consultant – SaaS Solutions – Italy

Esker; Vittorio Veneto; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Esker seeks an IT Implementation Consultant to join their team in Italy. The role involves implementing document management solutions and customizing them to meet client needs. Offering a collaborative work environment with training opportunities, this position is ideal for someone looking to grow in business process automation.

Servizi

Collaborative start-up mindset

Dynamic international work environment

Three-month paid training in Lyon, France

Competenze

• First experience in a software company or IT environment.
• Fluent in Italian, working knowledge of English.
• Excellent communication and interpersonal skills.

Mansioni

• Implement Esker’s software and SaaS solutions as part of a team.
• Gather requirements and customize solutions for clients.
• Troubleshoot issues and ensure customer satisfaction.

Conoscenze

Relational databases

C#

SQL

Customer service

Descrizione del lavoro

IT Implementation Consultant – SaaS Solutions – Italy

Our Italian subsidiary is looking for a technical individual to join our growing team. This technical savvy individual will play a key role to work with customers to gather requirements and implement the Esker Web-based document management solutions. Our consultant will work get the opportunity to grow and learn about the leading solutions in business process automation.

Key responsibilities :

• Work as part of a team to implement Esker’s on premise software and SaaS solutions
• Develop and customize Esker solutions to meet client business requirements using a variety of technologies such as end-user interface, reports and workflow.
• Work closely with customers to define requirements, test the application, train end users and document product configurations for clients.
• Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are ultimately resolved to the satisfaction of the project manager.
• Work with sales, research & development and technical support teams to resolve issues for clients.
• Identify improvements to our solutions, processes or supporting documentation

Qualifications and requirements :

• First experience in a software company or IT environment.
• Knowledge of relational databases a plus (SAP or Oracle, DB2 and SQL Server, plus XML, ASP, C#).
• Ability to work as part of a team or independently to meet project goals.
• Excellent verbal, written communication, interpersonal skills and customer service oriented.
• Ability and flexibility to travel.
• Fluent in Italian, working knowledge of English.

Benefits :

• The stability of a large company, the collaborative mindset of a start-up.
• A dynamic and international work environment.
• A three-month training paid by Esker in our headquarters in Lyon, France.

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J-18808-Ljbffr