IT Implementation Consultant – SaaS Solutions – Italy

Esker; Venezia; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Une entreprise leader dans le secteur de l'automatisation des processus métiers recherche un Consultant en Mise en Œuvre IT pour rejoindre son équipe en Italie. Vous serez chargé d'implémenter les solutions SaaS pour les clients, et de travailler en étroite collaboration avec les équipes de vente et de support technique. Ce poste offre des opportunités de croissance professionnelle dans un environnement dynamique et international.

Servizi

Formation de trois mois à Lyon, France

Environnement de travail international

Stabilité d'une grande entreprise

Competenze

• Expérience en entreprise de logiciels ou IT.
• Connaissance des bases de données relationnelles.
• Capacité à travailler en équipe ou de manière autonome.

Mansioni

• Implémenter les solutions logicielles Esker avec les clients.
• Développer et personnaliser les solutions pour répondre aux besoins des clients.
• Définir les exigences et former les utilisateurs finaux.

Conoscenze

Communication verbale

Résolution de problèmes

Travail d'équipe

Formazione

Première expérience en société de logiciels ou environnement IT

Strumenti

SQL Server

Oracle

DB2

XML

C#

Descrizione del lavoro

IT Implementation Consultant – SaaS Solutions – Italy

Our Italian subsidiary is looking for a technical individual to join our growing team. This technical savvy individual will play a key role to work with customers to gather requirements and implement the Esker Web-based document management solutions. Our consultant will work get the opportunity to grow and learn about the leading solutions in business process automation.

Key responsibilities :

• Work as part of a team to implement Esker’s on premise software and SaaS solutions
• Develop and customize Esker solutions to meet client business requirements using a variety of technologies such as end-user interface, reports and workflow.
• Work closely with customers to define requirements, test the application, train end users and document product configurations for clients.
• Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are ultimately resolved to the satisfaction of the project manager.
• Work with sales, research & development and technical support teams to resolve issues for clients.
• Identify improvements to our solutions, processes or supporting documentation

Qualifications and requirements :

First experience in a software company or IT environment.

Knowledge of relational databases a plus (SAP or Oracle, DB2 and SQL Server, plus XML, ASP, C#).

Ability to work as part of a team or independently to meet project goals.

Excellent verbal, written communication, interpersonal skills and customer service oriented.

Ability and flexibility to travel.

Fluent in Italian, working knowledge of English.

Benefits :

The stability of a large company, the collaborative mindset of a start-up.

A dynamic and international work environment.

A three-month training paid by Esker in our headquarters in Lyon, France.

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