IT Engineer (x/f/m)

TN Italy; Milano; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An innovative healthcare tech company is seeking an IT Engineer to enhance its information systems across Europe. This role involves implementing cutting-edge solutions to support healthcare professionals and improve user experiences. You will collaborate with diverse teams, manage integrations, and ensure the highest standards of IT service. With a focus on modern, secure solutions, you'll play a pivotal role in scaling operations and mentoring junior engineers. Join a dynamic environment that values creativity and flexibility, offering competitive compensation and numerous perks to foster your growth and well-being.

Servizi

Stock options

Quarterly bonuses

Ongoing training

Mental health support

Flexible work arrangements

Relocation support

Meal subsidies

Volunteering days

Health insurance

Quality office spaces

Competenze

• Experience with Azure cloud services (PaaS, IaaS, FaaS).
• Familiarity with security protocols: IAM/IGA, SSO, SAML, OAuth2.

Mansioni

• Develop integrations between applications via APIs, scripts, and ETL.
• Collaborate with internal customers to define functional and technical requirements.

Conoscenze

Cloud administration

API development

SaaS solutions qualification

Agile/SCRUM methodologies

Technical support

Documentation skills

Security protocols knowledge

Problem-solving

Formazione

Cloud administrator certification

Strumenti

Azure

AWS

Terraform

PowerAutomate

Atlassian tools

Descrizione del lavoro

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Doctolib is looking for an IT Engineer to evolve its information system in France, Germany, Italy, and the Netherlands. The role involves implementing top-tier solutions and tools for the company's business teams to provide excellent service to all Doctolib users.

The main goal is to support our teams in growing the healthcare professionals using Doctolib daily and serving millions of visitors monthly, ensuring an outstanding user experience.

Reporting to the IT Squad Leader, you will work within the IT Squad and collaborate across all Doctolib business teams, as well as with IT Operations and Security teams. You should lead by example, demonstrating a 'hands-on' approach and sharing information with peers.

About the job:

As an IT engineer, you will work with Doctolibers and internal teams to identify and integrate new IT solutions. You will also manage external providers to ensure the best IT experience for colleagues and internal teams.

We expect modern, secure, and efficient solutions, and your role is to ensure this standard is maintained.

You will participate in projects aligned with a quarterly roadmap, prioritizing based on business value and team capacity.

Post-project, the IT Squad remains responsible for managing these solutions. You will be accountable for a subset of applications within the IT Squad scope, devising efficient and automated operational methods.

Our presence in four countries (DE, FR, IT, NL) means you'll work with diverse teams, cultures, backgrounds, working styles, and legal frameworks. Be prepared to handle complex situations and take responsibility.

Your Roles and Responsibilities

• Develop integrations between applications via APIs, scripts, iPaaS, ETL, etc.
• Qualify new SaaS solutions for addition or modification within the IT landscape, assessing needs based on performance, cost, security, and design.
• Collaborate with internal customers to define functional and technical requirements, and produce documentation for support teams.
• Implement automations for user onboarding/offboarding, license management, and data handling, crucial for scaling operations.
• Serve as Level 3 escalation point for support requests or IT crises, including weekly on-call shifts.
• Mentor junior engineers and support teams as part of your daily responsibilities.

Your Profile:

• Cloud administrator certification (Azure, AWS, etc.).
• Experience with Azure cloud services (PaaS, IaaS, FaaS).
• Knowledge of security protocols: IAM/IGA, SSO, SAML, OAuth2, OpenID.
• Familiarity with HTTP, DNS, LDAP, SFTP, IP, ICMP, TLS, and architectural styles like REST and SOAP.
• Enjoy being a technical and functional contact for internal customers, with a strong service orientation.
• Experience with Agile/SCRUM methodologies and tools like Atlassian boards.
• Curious, autonomous, flexible, rigorous, enthusiastic, passionate, team-oriented, and fun.
• Comfortable working in a fast-paced, scale-up environment with constant change.
• Fluent in written and spoken English.

Disclaimer:

• If you don't meet 100% of the qualifications, show us why you're the right candidate!

Nice to have:

• Knowledge of AWS services (Lambda, S3, CloudWatch, Amazon Connect, EKS, CloudFormation).
• Experience with Infrastructure as Code (Terraform, etc.).
• Knowledge of Boomi as an IPaaS solution.
• Experience with PowerAutomate.

Interview process:

• HR screening
• Interview with the Manager
• Case study
• Reference and criminal background checks
• Offer!

Remote work policy at Doctolib:

Two options available:

• Hybrid: 2 days remote per week, on-site the rest.
• Office-based: On-site all week.

What we offer:

• Stock options for each employee.
• Quarterly bonuses and competitive salary packages.
• 6-month onboarding via Doctolib Academy.
• Ongoing training on key skills.
• Internal mobility opportunities.
• 2 days annually for volunteering ('Solidarity Days').
• Mental health and wellbeing support.
• Parental care programs and events.
• Quality office spaces.
• Subsidies for sports or creative activities.
• Full coverage health insurance.
• Meal and food subsidies.
• Flexible work arrangements.
• Up to 10 days/year for work in other EU countries and the UK.
• Relocation support for international hires.

About Doctolib:

Founded in 2013, Doctolib is a rapidly growing healthcare tech company in Europe, committed to creating useful solutions for healthcare providers and patients, prioritizing data privacy, and fostering diversity and inclusion.