IT Delivery Consultant

Prometeia; Bologna; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Remote working

Training program

Win/Win policy

Job summary

Prometeia is seeking an IT Delivery Specialist to configure software setups per consultant requests, integrate banking services, and provide ongoing technical support. You will debug, build integration components, and track tickets with cross‑functional teams to ensure smooth delivery.

You will work with Windows/Linux, REST APIs, and MSSQL in a collaborative, fast‑paced environment, contributing to a robust delivery lifecycle.

Qualifications

• Degree or diploma with IT focus and 3+ years in IT
• Proficiency in Windows/Linux environments
• Good English for international collaboration
• Experience with APIs, integrations and debugging

Responsibilities

• Configure software product setups based on consultant requests
• Debug code from reports and anomalies
• Develop system integration components for banking services
• Monitor and manage tickets via Help Desk and Jira
• Collaborate with development/operations for rapid resolution
• Document implemented activities and solutions

Skills

REST APIs

SQL / MSSQL

.NET (C#)

Windows / Linux

Teamwork

Troubleshooting

System integration

Debugging

Education

Degree in Computer Engineering or Information Technology

Diploma in IT with 3+ years IT experience

Tools

MSSQL

ER diagrams

Job description

The IT Delivery Specialist is a hands‑on role responsible for configuring the software product based on specifications provided by consultants, managing integrations with banking services, and providing technical support throughout the delivery cycle. They work closely with internal teams (functional consultants and internal product development teams) to ensure the proper functioning of the implemented solutions, including debugging, developing integration components, and tracking tickets.

MAIN TASKS

• Configuring software product setups to be implemented, based on consultants' requests
• Debugging code based on reports and anomalies
• Developing system integration components for banking services (APIs, middleware)
• Monitoring and managing tickets via Help Desk (for product issues) and Jira (for SIT/UAT issues)
• Collaborating with development and operations teams for rapid problem resolution.
• Documenting implemented activities and solutions

MAIN REQUIREMENTS

• Degree in Computer Engineering or Information Technology
• Alternatively, a technical-industrial diploma with a focus on IT and a minimum of 3 years' experience in the IT sector
• Familiarity with Windows/Linux environments
• Good knowledge of English (we work with international colleagues)

SKILLS

• Knowledge of Microsoft Windows operating systems (both Client and Server) or a high level of autonomy (without requiring administrative skills) in understanding the features offered by the operating systems and their use
• Knowledge of MSSQL or the ability to read an ER (Entity Relationship) diagram, understand its semantics, read queries, and make changes if necessary
• Ability to work in a team
• Ability to work under stressful conditions (e.g., end of UAT project)
• Problem-solving skills
• Knowledge of .NET (C#) object-oriented programming languages
• Experience with REST APIs, SOAP, and system integration

ONE OR MORE OF THE FOLLOWING WOULD BE AN ADDED VALUE:

• Knowledge of MS PowerShell
• Knowledge of containerization principles and the main container orchestrators (Kubernetes)
• Knowledge of the Angular language (framework used for front‑end development)
• Knowledge of cloud computing management (preferably MS Azure)

WHAT WE OFFER

• COMPENSATION, WELFARE & BENEFIT Our history, as well as the future, is based on the value of our people. The biggest investment at Prometeia is in our people, and it concerns every aspect of professional life. We call it "Total Compensation," and it is made up of Compensation - consisting of a fixed and a variable component -, an important Welfare Plan, active since 2015 – we have been among the first to introduce it in Italy - and Benefits, which include all the initiatives undertaken for the well‑being of our people.
• REMOTE WORKING Flexibility is an intrinsic value of the way we work. At Prometeia, smart working is an organizational approach based on trust that delivers benefits in terms of work/life balance, environmental impact, and optimized company results through the autonomy and empowerment of people.
• PEOPLE PROGRAM Our evaluation system is based on the full enhancement of people and their continuous dialogue as a stimulus for regular, mutual professional and personal growth. Transparent discussions between managers and team members are established within projects, where reciprocal, timely feedback is exchanged. The process is fully digitized and aimed at continuously improving the individual's and the company's development trajectory.
• TRAINING Prometeia means ongoing training. We provide an average of 11 days of training per year to our people, in person and online. Particular attention is paid to younger colleagues, who are the protagonists of dedicated growth programs, as well as to the continuous sharing and internal transfer of know‑how and skills. On‑the‑job training is also important, as it provides immediate and direct exposure to the market.
• WIN/WIN POLICY If you are one of our employees, and you recommend a person who is later recruited, you are entitled to a financial bonus! This is an important opportunity to contribute to Prometeia's overall growth by attracting recognized market professionals and new tech talent.
• Through the dedicated app Pr(Home)teia, we have completely digitalized and integrated the management of our physical and virtual environments. Access to the office, smart working, workstations, meeting rooms, car pooling... everything is just a click away.
• COMMUNITY Our Community is extremely diverse, as are the skills of the people who are part of it and share its values, as well as the individuals and organizations that are directly or indirectly involved in our activities. Clients, People of the Group, Alumni, Institutions, Academia, and non‑profit entities with which we actively collaborate are stakeholders who represent great value to us in terms of trust and collaboration.
• DIVERSITY We promote and respect equal opportunities and consider differences as a value. Diversity & Inclusion are fundamental values: from the selection phase to everyday life, also through dedicated training moments to develop individual sensitivities and unicities.
• IMPACT We take an active role in protecting the environment, the territories, and the communities in which we operate. Our Headquarters in Bologna has obtained LEED Gold Certification, one of the highest awards recognizing the building's performance in terms of energy and water savings, reduced CO2 emissions, and improvements in the ecological quality of the interior, materials, and resources used. In the Sustainability Report, we report on the results achieved within the 17 Sustainable Development Goals (SDGs) of the 2030 Agenda, which was drafted by the United Nations in 2016 and which we have been supporting since 2020.

Any questions?
Get in touch with our team!

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