IT Analyst

TieTalent; San Donato Milanese; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global leader in life sciences, diagnostics, and biotechnology seeks an IT Analyst for Client Technologies in San Donato Milanese. In this entry-level role, you will manage service desk incidents, provision user systems, and collaborate with global teams to ensure operational efficiency. We are looking for candidates with strong customer service skills and relevant IT certifications, along with fluency in English and Italian. Join us in making a significant impact in the field of technology and science.

Competenze

• Expertise in OS, O365 applications, network, and server infrastructure.
• Experience in Tier-1 & Tier-2 service desk support.
• Fluency in English and Italian.

Mansioni

• Manage service desk incidents and requests.
• Provision user computing systems for optimal resources.
• Collaborate with global IT teams for support.

Conoscenze

OS (Client and Server)

O365 applications

Network infrastructure

Server infrastructure

Incident management

Problem management

Customer service focus

Root cause analysis

Formazione

ITIL certification

MCSA certification

Descrizione del lavoro

4 days ago Be among the first 25 applicants

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?

About

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Pall Corporation, part of Danaher’s family of companies, our work saves lives—and we’re united by a shared commitment to innovation with tangible impact.

You’ll thrive in a culture of belonging where your unique viewpoint matters. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact—innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation helps solve tough challenges across diverse applications, advancing health, safety, and environmentally responsible technologies. Our products are integral in various sectors—from airplane engines to smartphones, OLED screens to paper—protecting critical assets, improving quality, reducing emissions and waste, and safeguarding health. Pall offers a place for the curious to thrive and amplify their impact on the world, backed by over 75 years of discovery and innovation.

Learn about the Danaher Business System which enables our success.

We are seeking an IT Analyst, Client Technologies to join our team in Buccinasco. This is an onsite position.

In this role, you will have the opportunity to :

• Manage service desk incidents and requests, ensuring a seamless associate experience
• Provision user computing systems and tools for optimal resources
• Maintain IT systems and facilities to support operational efficiency
• Collaborate with global IT teams to deliver comprehensive support
• Manage complex incidents and requests with timely and effective resolutions

Essential requirements :

• Expertise in OS (Client and Server), O365 applications, network, and server infrastructure
• Experience in Tier-1 & Tier-2 service desk support and PC support with a customer service focus
• Fluency in English and Italian
• Strong incident, problem, and request management skills, with proficiency in root cause analysis
• Basic project management skills and experience working with global IT teams

Preferred skills :

• Eagerness to learn new technologies
• ITIL and / or MCSA certification

Join us today and help accelerate the impact of science and technology. For more information, visit our website.

At Danaher, we celebrate diversity and believe in the value of different perspectives, both visible and not, across our workforce and markets.

Nice-to-have skills :

• Operating Systems
• ITIL
• MCSA

Work experience : IT Project Manager

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Technology, Information and Internet

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