Integrated Product Support Manager – Defence Industry

Brain Technologies; Lazio; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A technology and engineering company in Italy is seeking an Integrated Product Support Manager. You will support the lifecycle of complex systems and ensure maintainability and reliability. The ideal candidate has experience in Integrated Product Support and a strong knowledge of radar and communication systems. This role offers an employment contract reflective of your profile within a flexible and dynamic environment.

Servizi

Welfare benefits

Health insurance

Responsibility and growth opportunities

Competenze

• Proven experience in Integrated Product Support / ILS Engineering.
• Excellent command of English, both written and spoken.
• Availability for short trips in Italy and abroad.

Mansioni

• Engage cross-functional engineering teams for Integrated Product Support activities.
• Analyze technical issues related to product supportability.
• Collaborate with Manufacturing & Supply Chain for contractual SLA compliance.

Conoscenze

Integrated Product Support

Radar systems

Command & control systems

Communication systems

Analytical skills

Coordination skills

MS Office proficiency

Knowledge of international standards

Strumenti

SAP-based applications

PLM tools (e.g., Teamcenter Unified)

Descrizione del lavoro

Overview

Brain Technologies is an Italian engineering company founded in Turin in 2008 by a group of people passionate about technology and innovation. We are actively involved in the projects of the most representative national and international industrial entities in the fields of Embedded Systems, Advanced Control Systems, Hardware Design, Innovative Product Development, and Mechatronic Systems. Every day we combine the creativity and skills of our team with the most advanced technologies in a continuous process of evolution. Brain Technologies is composed of people who, through their synergy, aim to achieve challenging missions; we believe that personal satisfaction and human relationships are the key to growth. We make our work our daily passion.

Position: Brain Technologies is searching for an Integrated Product Support Manager to join our team and support the development, deployment, and sustainment of complex systems throughout their entire lifecycle. The ideal candidate will contribute to the definition and execution of logistic support strategies, ensuring system maintainability, reliability, availability, and cost-effectiveness.

Key Responsibilities

• Engage cross-functional engineering teams (obsolescence analysis, RAMT, LSA, technical documentation, supply chain, STTE, training) to ensure effective delivery of Integrated Product Support activities.
• Analyze technical issues related to product supportability and propose solutions.
• Coordinate transversal functions and ensure alignment with project milestones, cost, and schedule.
• Participate in design reviews and follow up on corrective actions and outcomes.
• Draft and maintain a critical issues register, integrating contributions from System Engineering and Configuration Management.
• Ensure technical coordination and communication with customer representatives.
• Contribute to the preparation of supportability reports, starting from obsolescence analysis and stakeholder inputs.
• Verify supply items throughout all phases: acquisition / production, documentation, PLM data creation, NATO Unique Code (NUC) requests, compliance verification, configuration control boards (CCB), and final inspections.
• Monitor repair and material shipment activities in collaboration with Manufacturing & Supply Chain, ensuring contractual SLA compliance.
• Produce reports and documentation on RMAT (Reliability, Maintainability, Availability, Testability), FMECA, maintenance plans, spare part lists, and LSDB population.
• Collect and analyze field data to generate periodic reports on system performance and support.
• Support ticketing and issue management through the customer portal.

Place: Roma

Requirements

• Proven experience in Integrated Product Support / ILS Engineering.
• Strong knowledge of radar, command & control, and communication systems.
• Familiarity with configuration management processes.
• Knowledge of international standards and specifications: MIL-STD-1388, ASD S-Series (S2000M, S3000L, S5000F), Logistic Support Databases (LSDB).
• Excellent command of English, both written and spoken.
• Strong analytical and coordination skills, with ability to manage cross-functional inputs.
• Availability for short trips in Italy and abroad.
• Proficiency in MS Office, Adobe Acrobat, SAP-based applications.
• Familiarity with PLM tools (e.g., Teamcenter Unified) and customer portals.

What we offer

• An employment contract commensurate with your profile
• Responsibility and growth opportunities
• Flexible and dynamic environment
• Flat organizational structure
• International environment
• Welfare benefits
• Health insurance

Altre informazioni

Please send your CV with a photo in Word or PDF format and only if you meet the required qualifications.

Brain Technologies is a company that believes in equal opportunities and hiring decisions are based solely on merit, qualifications, abilities, and performance in interviews. Candidates who pass the selection process are chosen regardless of religion, country of origin or ethnicity, gender, sexual orientation, gender identity or expression, age, or disability. Brain Technologies is committed to creating an inclusive, diverse, and safe working environment. (Laws 903 / 77; 125 / 91; legislative decrees 215 / 03 and 216 / 03)