Insurance Life & Investments Operations Specialist

Allianz Global Life Dac; Trieste/Trst; On-site; EUR 45,000 - 50,000; Full time

Job summary

Allianz Global Life Dac in Trieste/Milano seeks an Insurance Life & Investments Operations Specialist to own end-to-end back-office activities for unit-linked/IBIPs. You will manage policy lifecycle, support distribution channels, and interface with IT and compliance teams.

Requirements include 10–15 years in insurance back office, strong analytical skills, and fluency in Italian and English. The role emphasizes process improvements and cross-department collaboration within Allianz Group.

Qualifications

• Bachelor’s degree in Economics, Finance, Business Administration or equivalent.
• Significant experience (10-15 years) in insurance back office / operations.
• Proven experience with insurance-based investment products (unit-linked, IBIPs).
• Strong understanding of insurance operational processes and policy administration activities.
• Familiarity with AML and compliance requirements.
• Strong analytical mindset and high attention to detail.
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Excel, PowerPoint); knowledge of ChatGPT or equivalent tools.
• Fluent in Italian and English, written and spoken.

Responsibilities

• Manage the full lifecycle of insurance LIFE policies: policy issuance, amendments and endorsements, surrenders and partial withdrawals, fund switches, premium and payment processing.
• Provide day-to-day operational support to distribution channels (banks, financial advisors, intermediaries).
• Handle post-sale activities and operational requests.
• Act as an interface with external providers (e.g., IT systems, administration platforms).
• Collaborate with internal departments (Compliance, AML, Finance, IT, Sales).
• Contribute to the continuous improvement of operational processes.

Skills

Insurance back office

Operational processes

AML/compliance

Analytical mindset

Attention to detail

Communication skills

MS Office (Excel/PowerPoint)

ChatGPT or equivalent tools

Italian & English fluent

Education

Bachelor’s degree in Economics, Finance, Business Administration

Tools

ChatGPT or equivalent tools

Job description

INSURANCE LIFE & INVESTMENTS OPERATIONS SPECIALIST

The role is within the Operations function and is focused on the end-to-end management of back-office activities related to insurance-based investment products (e.g.unit-linked / IBIPs).

This position requires a hands-on, proactive professional who takes full ownership of operational activities, is able to identify and resolve issues independently, and actively proposes practical solutions and process improvements. Strong problem-solving skills and a results-oriented mindset are essential.

KEY RESPONSIBILITIES

• Manage the full lifecycle of insurance LIFE policies:
  • policy issuance
  • amendments and endorsements
  • surrenders and partial withdrawals
  • fund switches
  • premium and payment processing
• Provide day-to-day operational support to distribution channels (banks, financial advisors, intermediaries)
• Handle post-sale activities and operational requests
• Act as an interface with external providers (e.g., IT systems, administration platforms)
• Collaborate with internal departments (Compliance, AML, Finance, IT, Sales)
• Contribute to the continuous improvement of operational processes

KEY REQUIREMENTS/SKILLS/EXPERIENCE

• Bachelor’s degree in Economics, Finance, Business Administration, or equivalent experience
• Significant experience (10 - 15 years) in insurance back office / operations
• Proven experience with insurance-based investment products (unit-linked, IBIPs)
• Strong understanding of insurance operational processes and policy administration activities
• Familiarity with AML and compliance requirements
• Strong analytical mindset; high level of attention to detail
• Strong communication and interpersonal skills
• Proficiency in MS Office (Excel, PowerPoint); knowledge of ChatGPT or equivalent tools
• Fluent in Italian and English, written and spoken

Location: Trieste, Milano

Pursuant to Article 5(1) of Legislative Decree No. 96 of 7 May 2026, as amended and supplemented from time to time, the range applicable to the position offered is between € 45.000 gross and € 50.000 gross.

Employment will be subject to the terms and conditions set forth in the National Collective Labor Agreement for Insurance Companies and the applicable Company Agreement.

The final determination of the starting remuneration will be based on an evaluation of the candidate’s qualifications, skills, and relevant experience in relation to the requirements of the role.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Both genders may apply in accordance with the L. 903/77 (s.m.i).