Inside Sales, Semi-finished Products

Mitsubishi Chemical Advanced Materials; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Mitsubishi Chemical Advanced Materials is seeking an Inside Sales professional to manage order fulfillment for assigned customers. This role requires supporting the external Sales Force and ensuring timely deliveries. The ideal candidate will have at least three years of relevant experience and proficiency in multiple languages, offering a dynamic and international work environment.

Servizi

Professional growth prospects

Long-term contract

Competenze

• At least 3 years of experience in a similar role.
• English language at B2 level, Spanish and French at least B1 level.

Mansioni

• Manage order fulfillment for assigned customers.
• Support external Sales Force as back office for customer requests.
• Monitor customer orders and provide updates on delays.

Conoscenze

Communication

Planning

Proficiency in PC usage

Descrizione del lavoro

And, as a global expert in advanced materials solutions, our mission is to give back more than we take.

That’s why our commitment to sustainability goes beyond simply recycling materials and minimizing our impact. It's built on our corporate principle of KAITEKI - 'the sustainable well-being of People, Society and our planet Earth.'

Realizing KAITEKI means meeting our own needs without compromising the ability of future generations to meet theirs. It is this goal that shapes our mission and underpins our corporate values.

We believe in the power of people with diverse values, viewpoints and expertise. At Mitsubishi Chemical, our guiding principle is the wellbeing of people, society, and our planet Earth - a philosophy we call KAITEKI. We are committed to creating an inclusive and diverse environment.

We are looking for an Inside Sales professional for semi-finished products responsible for managing the order fulfillment of all assigned customers, ensuring timely deliveries as per contract and business guidelines.

The Inside Sales role supports the external Sales Force as a back office for all customer requests and quotes,

and manages local Planner activities for semi-finished products via distribution orders from other MCAM sites and other product purchasing.

• Main activities include:

Contributing to achieving the local sales budget through excellent management of customer orders and needs.

Proactively monitoring the status of customer orders, providing updates on delays, proposing alternatives to minimize impact, and managing obsolete stock.

Handling customer complaints in cooperation with distribution warehouses and the local Quality team.

Performing planner tasks for cut-to-size manufacturing orders for internal cutting operations, distributed from other MCAM warehouses, and locally purchased semi-finished products.

• Required profile:

At least 3 years of experience in a similar role.

Proficiency in PC usage and office programs.

English language at B2 level, Spanish and French at least B1 level.

Ability to communicate clearly at all levels.

Ability to plan activities based on priorities and deadlines.

Alignment with MCAM Core Values:

• We are your trusted partner.
• We work together to achieve the best possible solution.
• We have the courage to break new ground.

What we offer:

A long-term contract with salary and contractual details based on seniority, professional growth prospects, and an international, dynamic environment.