Inside Sales Representative, Solar/PV - Italian

Enphase Energy, Inc.; Italia; Ibrido; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Join a leading energy technology company as an Inside Sales Representative, engaging customers in their solar journey. You will perform needs analysis, support sales, and collaborate with teams to ensure customer satisfaction in an evolving and competitive environment.

Servizi

Competitive salary and benefits

Quarterly performance bonuses

Company stock shares

Training & professional development

Career growth opportunities

Hybrid work options

Competenze

• Minimum 2 years of experience in inside sales or call center sales environment.
• Strong communication and customer empathy skills.
• Self-starter mindset, adaptable to fast-paced environments.

Mansioni

• Engage prospective customers by phone and email.
• Educate customers on products and the solar buying process.
• Qualify leads and schedule consultations.

Conoscenze

Communication

Customer Empathy

Sales Cycle Management

Fluency in English

Fluency in Italian

Formazione

Bachelor’s degree or equivalent experience

Strumenti

Salesforce

CRM systems

Descrizione del lavoro

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.

About the role

As an Inside Sales Representative, you will engage with customers to qualify interest, understand energy needs, and guide them through the early stages of the solar journey. You will ensure a seamless experience from initial engagement to scheduling consultations with Enphase-certified installers, while also supporting the sale of Enphase services and upgrades.

Whatwill you do

Engage prospective customers by phone and email to assess energy needs
Educate customers on Enphase products, services, and the solar buying process
Perform needs analysis and present tailored value propositions
Qualify leads and schedule consultations with trusted installation partners
• Support the sale of Enphase services including:
  Enphase Care subscriptions
  Cell modem upgrades and renewals
  Out-of-warranty replacements (Gateways, Microinverters)
  Pre-sales support for e-Store orders
Generate quotes and capture payment where applicable
Maintain accurate records of all customer interactions in Salesforce and other CRM tools
Follow up post-consultation to ensure customer satisfaction and reassign leads if needed
Collaborate closely with internal teams to support an excellent customer experience

Who you are and what you bring

• Experience: A minimum 2 years of experience in inside sales or a call center sales environment
Education: Bachelor’s degree or equivalent experience is preferred
• Language skills: Fluent in English (minimum B2 level) and Italian (minimum C1 level)
• Proven ability to qualify leads and manage the sales cycle
Strong communication skills and customer empathy
Proficiency in Salesforce or similar CRM systems
Self-starter mindset, adaptable to fast-paced and evolving environments

What we offer

• Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
• Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company stock shares, and other benefits.
• Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
• Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
• Career growth: We offer opportunities for advancement, with pathways into more technical roles or leadership positions as you grow within the company.
• Hybrid work options: After completing your initial training, enjoy the flexibility of a hybrid work setup.

Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!

Please submit all resumes in English.