Inside Sales F/M

To strengthen our teams and development, we are looking for Inside Sales Representatives (F/M) who will be working for our subsidiary in Italy.

You will be a key contributor to the success of our sales team and customer satisfaction.

RESPONSIBILITIES

• Proceed requests for quotations and prepare sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers tightly to build pipeline and close sales.
• Process orders in our SAP system and follow them up.
• Proceed customer orders fulfillment process on a daily basis to satisfy maximum customer’s demands.
• Achieve defined KPI with expected commercial performance.
• Coordinate between the various actors: customers, suppliers, forwarders, sales, and other support teams in an international context.
• Build up excellent customer relationships with defined customers’ portfolio.
• Create and maintain favorable conditions for business development.
• Update CRM system for customer information and help with prospection.
• Occasional business trips to visit customers or other commercial-related events.
• Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.
• Explore opportunities to add value to job accomplishments.

QUALIFICATIONS

• Bachelor's Degree or equivalent experience in sales.
• A minimum of 3 years' experience in a technical field and/or distribution segment is required.
• You are fluent in English and Italian (oral and written required).
• Knowing the ERP SAP is a plus.
• Your listening skills are great (towards customers, colleagues), and you are empathetic.
• You have excellent personal and sales skills.
• You like all technical aspects.
• You know how to work autonomously and as part of a small team.
• You are able to deal with cross-functional and international relations in a multicultural company.
• You are reactive and know how to find relevant solutions.
• You are proactive, determined, and persevering, with good interpersonal skills and team spirit.
• You can handle several projects while managing priorities.
• You like communication and customer relations.

What ICAPE GROUP can offer:

• Challenging projects in a dynamic collaborative team.
• Great promotional opportunities. We encourage internal promotion whenever possible; international mobility.

SALARY

• Based on profile and experience: show us what you can do!

POSITION

• Permanent contract, full time.
• Position open to disabled workers.

LOCATION

• Possibility of working remotely.

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in the Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with 650 skilled employees.