Inside Sales F/M

ICAPE Group; Modena; Ibrido; Riservato; Tempo pieno

Descrizione del lavoro

Join ICAPE Group as an Inside Sales representative in Modena, Italy. This role offers you the chance to contribute to our sales team within a collaborative international environment, ensuring customer satisfaction and achieving defined KPIs. As part of your responsibilities, you'll manage quotations, process orders, and maintain customer relationships. This permanent, full-time position encourages personal and professional growth with attractive promotional opportunities within a thriving international company known for quality services in Printed Circuits Boards.

Servizi

Challenging projects in a collaborative team

Great promotional opportunities and international mobility

Competenze

• Minimum of 3 years' experience in a technical field and/or distribution segment.
• Fluency in English and Italian (oral and written required).
• Ability to work autonomously and as part of a team.

Mansioni

• Proceed requests for quotations and prepare sales offers autonomously.
• Build excellent customer relationships with defined portfolio.
• Update CRM system for customer information and help for prospection.

Conoscenze

Communication

Customer Relations

Personal Skills

Technical Aspects

Formazione

Bachelor's Degree or equivalent experience in sales

Strumenti

ERP SAP

Descrizione del lavoro

To strengthen our teams and development we are looking for an Inside Sales representative (F/M) who will be working for our subsidiary in Italy.

You will be a key contributor to the success of our sales team and customer satisfaction.

RESPONSIBILITIES

As part of a sales team, reporting to the Sales Manager or BU Director, you will be responsible for the following tasks:

• Proceed requests for quotations and prepare sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers tightly to build pipeline and close sales.
• Process orders in our SAP system and follow them up.
• Proceed customer orders fulfillment process on a daily basis to satisfy maximum customer’s demands.
• Achieve defined KPI with expected commercial performance.
• Coordinate between the various actors: customers, suppliers, forwarders, sales, other support teams in an international context.
• Build up excellent customer relationship with defined customers’ portfolio.
• Create and maintain favorable conditions for business development.
• Update CRM system for customer information and help for prospection.
• Occasional business trips to visit customers or other commercial related events.
• Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.
• Explore opportunities to add value to job accomplishments.

QUALIFICATIONS

• Bachelor's Degree or equivalent experience in sales
• A minimum of 3 years' experience in a technical field and/or distribution segment is required
• You are fluent in English and Italian (oral and written required)
• Knowing the ERP SAP is a plus
• Your listening skills are great (towards customers, colleagues), you are empathetic
• You have excellent personal and sales skills
• You like all technical aspects
• You know how to work autonomously and as part of a small team
• You are able to deal with cross-functional and international relations, in a multicultural company
• You are reactive and know how to find relevant solutions
• You are also proactive, determined and persevering, with good interpersonal skills and team spirit
• You can handle several projects while managing priorities
• You like communication and customer relations

What ICAPE GROUP can offer:

• Challenging projects in dynamic collaborative team
• Great promotional opportunities. We encourage internal promotion, whenever possible; international mobility

SALARY

• Based on profile and experience: show us what you can do!

POSITION

• Permanent contract, full time
• Position open to disabled workers

LOCATION

• Modena, ITALY
• or Piacenza, ITALY
• Possibility of working remotely

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with 650 skilled employees.