INSIDE PLANT TECHNICIAN

BB&E Consulting Engineers and Professionals; Napoli; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A consultancy firm seeks an Inside Plant Technician in Naples, Italy. This full-time role involves supporting telecommunications operations and ensuring the reliability of Inside Plant infrastructure and VoIP systems. Candidates should have 5 years of experience with telecom equipment, VoIP administration skills, and relevant certifications. A competitive salary and a robust benefits package are offered, including an Employee Stock Ownership Plan.

Servizi

Competitive salary

Employee Stock Ownership Plan (ESOP)

Health insurance

401(k)

Tuition reimbursement

Competenze

• 5 years minimum experience with telecommunications equipment.
• Experience with VoIP network administration and systems programming.
• Ability to obtain security clearances.

Mansioni

• Provide O&M support for telephone systems, VoIP, and related equipment.
• Operate and maintain telephone extensions and ancillary equipment.
• Respond to incidents within required timelines.

Conoscenze

Telecommunications equipment skills

VoIP network administration

Routing and IT/teleconferencing deployments

Cisco CUCM systems operation

PC operations proficiency

Formazione

Security+ certification

CCNA Voice certification

5+ years telecommunications experience

Descrizione del lavoro

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BB&E is an employee-owned, full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, serving both the Federal and Industrial sectors throughout the United States. Our team provides Environmental Consulting, Facilities Engineering, and Program / Project Management Services to the Federal and private sectors.

Position Summary

BB&E is seeking a qualified Inside Plant (ISP) Technician - System Administrator to support telecommunications operations at NAVSUP in Naples, Italy. The role involves ensuring reliable and secure performance of Inside Plant infrastructure, VoIP systems, and related communications equipment to support mission-critical operations.

Job Duties & Responsibilities

1. Provide O&M support for telephone systems, VoIP, and related equipment.
2. Operate, maintain, install, relocate, and troubleshoot telephone extensions and ancillary equipment.
3. Perform programming changes and manage features on telephone systems.
4. Respond to incidents and requests within required timelines.
5. Coordinate with Tier III support and help desk for outages.
6. Manage work orders via Help Desk system, maintaining high quality standards.
7. Investigate and resolve alarms and system outages.
8. Operate Cisco Unified Communication Manager (CUCM) systems; perform VoIP network administration.
9. Support installation, inspection, and maintenance of T-2 and VoIP technology.
10. Perform terminations at patch panels for installations or relocations.
11. Maintain cable records, switch patch panels, and prepare maintenance reports.
12. Coordinate inventories with the Contracting Officer Representative.
13. Conduct preventive maintenance adhering to safety standards.
14. Ensure all work restores original performance and complies with safety standards.

Key Qualifications

• Minimum 5 years of experience with tactical or commercial telecommunications equipment.
• 3–5 years in VoIP network administration, systems programming, routing, and IT/teleconferencing deployments.
• Security+ and CCNA Voice certifications or equivalent experience.
• Familiarity with DoD cyberspace workforce requirements.
• Experience with Cisco CUCM systems.
• Proficiency in PC operations.
• Ability to obtain and maintain security clearances and credentials.

Physical Requirements & Work Environment

• Ability to stand, walk, crouch, kneel, operate equipment, and lift up to 25 lbs. May work in confined spaces and at heights, indoors and outdoors.
• Compliance with safety requirements and PPE usage.

Compensation, Benefits & Perks

• Competitive salary and benefits package.
• Participation in Employee Stock Ownership Plan (ESOP).
• Discretionary bonus, health insurance, disability, life insurance.
• Additional benefits: PTO, holidays, 401(k), tuition reimbursement, employee discounts, EAP, pet insurance, and more.

Note: This position is full-time and applies only to full-time employees. BB&E is an Equal Opportunity Employer, considering all qualified applicants without discrimination.