Inside Channel Account Manager - SMB

Fortinet; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A cybersecurity company is seeking an Inside Channel Sales Account Manager in Milan. This role involves supporting channel partners, maintaining sales activity records, and contributing to regional sales growth. Ideal candidates are proactive communicators fluent in Italian and English, with a keen interest in technology. The position offers a hybrid work model and opportunities for growth.

Servizi

Attractive Total Rewards package

Supportive, international team environment

Opportunities for training and development

Competenze

• Strong communication skills in English and Italian required.
• Proactive and organized approach to tasks is essential.
• Previous experience in customer service or sales is advantageous.

Mansioni

• Support channel partners and Fortinet's account managers.
• Assist in organizing calls and meetings with customers.
• Maintain records of sales activity using CRM tools.

Conoscenze

Strong verbal and written communication skills in Italian and English

Organized and proactive

Familiarity with Microsoft Excel and computer systems

Customer service or sales experience

Interest in technology and cybersecurity

Strumenti

Salesforce

Descrizione del lavoro

Role : Inside Channel Sales Account Manager

Role Overview :

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. Our mission is to safeguard people, devices, and data everywhere. We are seeking a dynamic Internal Channel Sales Representative to contribute to our rapidly growing business in Italy.

You will act as a key team member supporting channel partners and Fortinet's account managers in the Italian market, enabling strong partner engagement and regional sales growth.

As an Inside Channel Sales Account Manager, you will :

• Collaborate with Account Managers and Channel Partners to support sales initiatives and partner relationships.
• Follow up on leads and assist in qualifying potential customer opportunities.
• Help prepare sales quotes, renewals, and product information for customers and partners.
• Assist in organizing calls, demos, and meetings with customers.
• Maintain accurate records of sales activity using CRM tools such as Salesforce.
• Participate in ongoing learning to gain knowledge of Fortinet's products and services.
• Contribute to basic marketing campaigns and partner-focused initiatives.

We Are Looking For :

An insightful and influential collaborator. If you possess the following qualities, we encourage you to apply :

• Strong verbal and written communication skills in both Italian and English.
• Comfortable working with people and building relationships in a hybrid (in-office and remote) setting.
• Organized, proactive, and able to manage multiple tasks efficiently.
• Familiarity with Microsoft Excel, email tools, and standard computer systems.
• A positive, curious mindset and a strong desire to learn.
• Prior experience in customer service, sales, or administrative roles is a plus but not essential.
• An interest in technology and/or cybersecurity is welcomed.

Why Join Us :

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Our welcoming work environment offers a rewarding career journey with an attractive Total Rewards package supporting your health and financial well-being. Join us in delivering solutions that make a meaningful and lasting impact to our 660,000 customers worldwide.

• Work in a supportive, international team environment.
• Access training, mentorship, and development resources.
• Enjoy a hybrid work model supporting work-life balance.
• Opportunities for internal mobility and long-term career growth.

Additional Information :

We will only notify shortlisted candidates. Fortinet does not entertain unsolicited resumes; please do not send them to employees or email aliases. Resumes submitted by agencies will be considered provided no fees are involved.

LI-Hybrid

LI-Milan

Required Experience : Manager

Key Skills : Business Development, Data Analysis, ASP, etc.

Employment Type : Full-Time

Department : Sales

Experience : years

Vacancy : 1