Inside Channel Account Manager - SMB

Fortinet; Milano; Ibrido; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Fortinet is seeking an Inside Channel Sales Account Manager to support channel partners and contribute to sales growth in Italy. The role involves collaboration with partners, organizing customer engagements, and maintaining accurate sales records using CRM systems. This position offers a dynamic work environment in a pioneering cybersecurity company, with opportunities for learning and career growth.

Servizi

Hybrid work model

Access to training and mentorship

Supportive international team environment

Opportunities for internal mobility

Competenze

• Strong verbal and written communication skills in Italian and English.
• Comfortable working in a hybrid setting.
• Prior experience in customer service or sales is a plus.

Mansioni

• Collaborate with Account Managers and Channel Partners to support sales initiatives.
• Prepare sales quotes and assist in qualifying customer opportunities.
• Maintain sales activity records using CRM tools.

Conoscenze

Communication

Organization

Proactiveness

Relationship Building

Strumenti

Microsoft Excel

Salesforce

Descrizione del lavoro

Role: Inside Channel Sales Account Manager

Role Overview:

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Internal Channel Sales Representative to contribute to the success of our rapidly growing business in Italy.

You would act as a key team member supporting channel partners and Fortinet’s account managers in the Italian market, enabling strong partner engagement and contributing to regional sales growth.

As an Inside Channel Sales Account Manager, you will:

• Collaborate with Account Managers and Channel Partners to support sales initiatives and partner relationships
• Follow up on leads and assist in qualifying potential customer opportunities
• Help prepare sales quotes, renewals, and product information for customers and partners
• Assist in organizing calls, demos, and meetings with customers
• Maintain accurate records of sales activity using CRM tools such as Salesforce
• Participate in ongoing learning and development to gain knowledge of Fortinet’s products and services
• Contribute to basic marketing campaigns and partner-focused initiatives

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Strong verbal and written communication skills in both Italian and English
• Comfortable working with people and building relationships in a hybrid (in-office and remote) setting
• Organized, proactive, and able to manage multiple tasks efficiently
• Familiarity with Microsoft Excel, email tools, and standard computer systems
• A positive, curious mindset and a strong desire to learn
• Prior experience in customer service, sales, or administrative roles is a plus—but not essential
• An interest in technology and/or cybersecurity is welcomed

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

• Work in a supportive and international team environment
• Access training, mentorship, and development resources
• Hybrid work model to support your work-life balance
• Opportunities for internal mobility and long-term career growth

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes, if considered, will be assumed to have been given by the Agency free of any related fees/charges.

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