Information Technology Trainee

JR Italy; Padova; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join JW Marriott Venice Resort and Spa as an IT Trainee in a dynamic and diverse environment. This 6 to 12 months internship role requires you to maintain technology systems, provide support, and collaborate with a committed IT team. Gain hands-on experience while contributing to a prestigious luxury brand.

Competenze

• Good level of English is mandatory; Italian is a plus.
• Internship duration of 6/12 months.
• Ability to maintain hardware/software inventory.

Mansioni

• Troubleshoot and resolve technical issues related to hardware/software.
• Provide end-user support and maintain company systems.
• Analyze and implement process improvements.

Conoscenze

Troubleshooting

Technical Support

Communication

Formazione

Enrolled in University/School Program

Strumenti

MS Office Suite

Opera

EMC applications

Descrizione del lavoro

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Join JW Marriott Venice Resort & Spa, a luxury retreat on Isola delle Rose. Just minutes from St. Mark’s Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. As one of the best employers, we are committed to sustainability and creating a positive impact. Be part of an inspiring team delivering unforgettable experiences. #JoinJWVenice

Job Description: IT Trainee JW Venice Resort and Spa

The student must be enrolled in a University/School program in order to be eligible for this position.

• At the moment of the final interview the student must provide a permit that allows him to perform an internship in Europe or European passport;
• Good level of English is mandatory (Italian language knowledge would be a plus);
• Time Frames: this is a 6/12 Months Internship
• Maintain hardware&software inventory, troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages.
• Provide network communications support and technical guidance. Refer major problems to vendors/technicians.
• Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems.
• Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements.
• Provide end-user support for MS Office Suite, Opera, and EMC applications.
• Maintain, inspect and document company systems fixes, patches and installations.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.