In-Store Experience Ambassador (Clienteling & Service)

at; Milano; Ibrido; EUR 23.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Clothing allowance

Employee discount

Top-tier training program

Descrizione del lavoro

at in Milano invites a Customer Experience Coordinator to lead the in-store journey. You will be the store’s ambassador, shaping the Radically Personal customer experience and driving sales through exceptional service.

You will join a fast-growing fashion company, enjoy a clothing allowance, generous employee discounts, and a top-tier training program, with opportunities to travel to other stores and abroad.

Competenze

• Previous experience in sales, hospitality, and/or service
• Exceptional customer service/clienteling skills and excited to build relationships
• Professional verbal and written communication skills

Mansioni

• Ensures client expectation is exceeded at each visit and maintains an environment focused on the client experience by utilizing hospitality tools provided
• Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
• Ensure clienteling activities are mapped for each guest
• Ensure seamless efficiency and positive atmosphere in the customer experience
• Partner with leadership and expert teams to proactively address service issues
• Performing other duties assigned by store leadership team

Conoscenze

Customer service

Clienteling

Communication

Descrizione del lavoro

at in Milano invites a Customer Experience Coordinator to lead the in-store journey. You will be the store’s ambassador, shaping the Radically Personal customer experience and driving sales through exceptional service.

You will join a fast-growing fashion company, enjoy a clothing allowance, generous employee discounts, and a top-tier training program, with opportunities to travel to other stores and abroad.