In-Store Experience Ambassador (Clienteling & Service)

at; Milano; Hybrid; EUR 23,000 - 30,000; Full time

Benefits offered by this job

Clothing allowance

Employee discount

Top-tier training program

Job summary

at in Milano invites a Customer Experience Coordinator to lead the in-store journey. You will be the store’s ambassador, shaping the Radically Personal customer experience and driving sales through exceptional service.

You will join a fast-growing fashion company, enjoy a clothing allowance, generous employee discounts, and a top-tier training program, with opportunities to travel to other stores and abroad.

Qualifications

• Previous experience in sales, hospitality, and/or service
• Exceptional customer service/clienteling skills and excited to build relationships
• Professional verbal and written communication skills

Responsibilities

• Ensures client expectation is exceeded at each visit and maintains an environment focused on the client experience by utilizing hospitality tools provided
• Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
• Ensure clienteling activities are mapped for each guest
• Ensure seamless efficiency and positive atmosphere in the customer experience
• Partner with leadership and expert teams to proactively address service issues
• Performing other duties assigned by store leadership team

Skills

Customer service

Clienteling

Communication

Job description

at in Milano invites a Customer Experience Coordinator to lead the in-store journey. You will be the store’s ambassador, shaping the Radically Personal customer experience and driving sales through exceptional service.

You will join a fast-growing fashion company, enjoy a clothing allowance, generous employee discounts, and a top-tier training program, with opportunities to travel to other stores and abroad.